Mobilefreak.dk Posted September 20, 2015 Share Posted September 20, 2015 HeyI have some trobule with my emails. My logo is not showed in my emails to the costumer. How can i fix it? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted September 21, 2015 Share Posted September 21, 2015 %7B is curly bracket { and %7D is curly bracket } the value should be {shop_logo} I am not sure if it is the best solution but it works: edit your email templates from FTP and make sure that it is with curly brackets not %7B or smthg Link to comment Share on other sites More sharing options...
Mobilefreak.dk Posted September 21, 2015 Author Share Posted September 21, 2015 how can i do that? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted September 22, 2015 Share Posted September 22, 2015 Star you FTP application (e.g. FileZilla) go to your [website]/ themes/[theme name]/mails/[language] I am not sure which template do you need but it looks like it could be 'account' press right mouse button (if windows) and there should be 'edit' Link to comment Share on other sites More sharing options...
Mobilefreak.dk Posted September 23, 2015 Author Share Posted September 23, 2015 I am using prestashop cloud. Link to comment Share on other sites More sharing options...
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