superbikecoach Posted September 17, 2015 Share Posted September 17, 2015 hey thx for helping in advance! i only get a white screen after moving to a other host. i think i imported the database correctly, but i am not directly an php expert so i am hoping to find some help in here. Link to comment Share on other sites More sharing options...
Simonas Invertus Posted September 18, 2015 Share Posted September 18, 2015 1. Change website url in database table "shop_url" 2. Login into BackOffice and regenerate .htaccess by disabling and enabling friendly URL Preferences->Seo&URLs Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2015 Share Posted September 18, 2015 Hi, when you have situation of 500 or blank screen, enable ps debug mode so you know the exact error. https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
superbikecoach Posted September 18, 2015 Author Share Posted September 18, 2015 thx el patron. below the error messages, which i am not capable understanding nor to fix- so i hope to have you support on this. Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/4e3c74160af7e6f2566569e74c0997bb11ff9f24.file.blocksearchcenter.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtW7dTiw,/www/htdocs/w0139413/booking.com/tools/smarty/compile/4e3c74160af7e6f2566569e74c0997bb11ff9f24.file.blocksearchcenter.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/3d0058ad9c85fe9a94a4acb6fa1dce7a5effc219.file.feederHeader.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtIIK2Ih,/www/htdocs/w0139413/booking.com/tools/smarty/compile/3d0058ad9c85fe9a94a4acb6fa1dce7a5effc219.file.feederHeader.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/fecf5ffa14b41d484458880463ba189ccec3cc54.file.blockcurrencies.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtHlHYc3,/www/htdocs/w0139413/booking.com/tools/smarty/compile/fecf5ffa14b41d484458880463ba189ccec3cc54.file.blockcurrencies.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/1b67c6ac17763935e838bf0b932f1dd15aee1e71.file.blocklanguages.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtpsDVMO,/www/htdocs/w0139413/booking.com/tools/smarty/compile/1b67c6ac17763935e838bf0b932f1dd15aee1e71.file.blocklanguages.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/38d70392633387252b3394f0fab27ecb4d322dbd.file.blocksearch-top.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtMDjHuA,/www/htdocs/w0139413/booking.com/tools/smarty/compile/38d70392633387252b3394f0fab27ecb4d322dbd.file.blocksearch-top.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/bfea59bd8fa6d4c518b9c54c21404dc936a85e9b.file.blockuserinfo.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtkcX7nm,/www/htdocs/w0139413/booking.com/tools/smarty/compile/bfea59bd8fa6d4c518b9c54c21404dc936a85e9b.file.blockuserinfo.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/21761b51f1f96c32d2a140b9d692918ff08b4bd2.file.blockcategories.tpl.cache.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtEn4mm8,/www/htdocs/w0139413/booking.com/tools/smarty/compile/21761b51f1f96c32d2a140b9d692918ff08b4bd2.file.blockcategories.tpl.cache.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/cache/blockcategories^1_1_0_0^21761b51f1f96c32d2a140b9d692918ff08b4bd2.blockcategories.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrteaOQkU,/www/htdocs/w0139413/booking.com/tools/smarty/cache/blockcategories^1_1_0_0^21761b51f1f96c32d2a140b9d692918ff08b4bd2.blockcategories.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: filemtime(): stat failed for /www/htdocs/w0139413/booking.com/tools/smarty/cache/blockcategories^1_1_0_0^21761b51f1f96c32d2a140b9d692918ff08b4bd2.blockcategories.tpl.php in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php on line 101Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/6daca651695da2bae2432ace95ae7ca45d976c27.file.blockadvertising.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtfseJkG,/www/htdocs/w0139413/booking.com/tools/smarty/compile/6daca651695da2bae2432ace95ae7ca45d976c27.file.blockadvertising.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/40a2f12487cf0f6d8d88260ea49ea3cfef212e8b.file.blockcms.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtYEGVBs,/www/htdocs/w0139413/booking.com/tools/smarty/compile/40a2f12487cf0f6d8d88260ea49ea3cfef212e8b.file.blockcms.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/2e77333313f21274a18f676d7a192c4fc038c214.file.blockpaymentlogo.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtxW3oVe,/www/htdocs/w0139413/booking.com/tools/smarty/compile/2e77333313f21274a18f676d7a192c4fc038c214.file.blockpaymentlogo.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/e4e619a5f76522613a6cd390842debd8b0920c51.file.blocksearch.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrt9pNLp1,/www/htdocs/w0139413/booking.com/tools/smarty/compile/e4e619a5f76522613a6cd390842debd8b0920c51.file.blocksearch.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/ea1681c1b3a4a1d79350db4ed6bfcd184fde218c.file.blocktags.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtaTEZZN,/www/htdocs/w0139413/booking.com/tools/smarty/compile/ea1681c1b3a4a1d79350db4ed6bfcd184fde218c.file.blocktags.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/5830c26512bbbee46c72584fea02d65df716d43a.file.blockpermanentlinks.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtMiPxGA,/www/htdocs/w0139413/booking.com/tools/smarty/compile/5830c26512bbbee46c72584fea02d65df716d43a.file.blockpermanentlinks.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/4d3d8e1001f12957a38efbfd111d09f2df69f79e.file.header.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtpwIBCn,/www/htdocs/w0139413/booking.com/tools/smarty/compile/4d3d8e1001f12957a38efbfd111d09f2df69f79e.file.header.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: include(/www/htdocs/w0139413/booking.com/tools/smarty/compile/4d3d8e1001f12957a38efbfd111d09f2df69f79e.file.header.tpl.php): failed to open stream: No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_template.php on line 433Warning: include(): Failed opening '/www/htdocs/w0139413/booking.com/tools/smarty/compile/4d3d8e1001f12957a38efbfd111d09f2df69f79e.file.header.tpl.php' for inclusion (include_path='.:/usr/share/php:..') in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_template.php on line 433Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/ecde7a738f18939d5a0684a8f3c03ef28de09866.file.editorial.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrthYSJVa,/www/htdocs/w0139413/booking.com/tools/smarty/compile/ecde7a738f18939d5a0684a8f3c03ef28de09866.file.editorial.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/859572a0c49c8683a856d801872c301cdfb6d153.file.homefeatured.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtZsiMsZ,/www/htdocs/w0139413/booking.com/tools/smarty/compile/859572a0c49c8683a856d801872c301cdfb6d153.file.homefeatured.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/318684b63f0085ce731d068a03ee3815f3320da5.file.index.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtz0nu0N,/www/htdocs/w0139413/booking.com/tools/smarty/compile/318684b63f0085ce731d068a03ee3815f3320da5.file.index.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: include(/www/htdocs/w0139413/booking.com/tools/smarty/compile/318684b63f0085ce731d068a03ee3815f3320da5.file.index.tpl.php): failed to open stream: No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_template.php on line 433Warning: include(): Failed opening '/www/htdocs/w0139413/booking.com/tools/smarty/compile/318684b63f0085ce731d068a03ee3815f3320da5.file.index.tpl.php' for inclusion (include_path='.:/usr/share/php:..') in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_template.php on line 433Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/ac4f5ce63f4f1173e6d975beb11e82fc18d7f722.file.blockcart.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtZUSunD,/www/htdocs/w0139413/booking.com/tools/smarty/compile/ac4f5ce63f4f1173e6d975beb11e82fc18d7f722.file.blockcart.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/c034cea9101d678bb51363411d91222fb21a213c.file.livezilla.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrt22SFOs,/www/htdocs/w0139413/booking.com/tools/smarty/compile/c034cea9101d678bb51363411d91222fb21a213c.file.livezilla.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/3fa528efc5e331370bd225f453e1cf5bf542b94b.file.blockbestsellers.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtzXNQti,/www/htdocs/w0139413/booking.com/tools/smarty/compile/3fa528efc5e331370bd225f453e1cf5bf542b94b.file.blockbestsellers.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/034331eed6e2c58387141caec883ecb5020b0a4f.file.blockspecials.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtdIiAq8,/www/htdocs/w0139413/booking.com/tools/smarty/compile/034331eed6e2c58387141caec883ecb5020b0a4f.file.blockspecials.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/40a2f12487cf0f6d8d88260ea49ea3cfef212e8b.file.blockcms.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtC4CWHY,/www/htdocs/w0139413/booking.com/tools/smarty/compile/40a2f12487cf0f6d8d88260ea49ea3cfef212e8b.file.blockcms.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: rename(/www/htdocs/w0139413/booking.com/tools/smarty/compile/b71d6513e9b82d67c166966115877e892aa54908.file.footer.tpl.php): failed to open stream: Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: rename(/tmp/wrtZDSQ1O,/www/htdocs/w0139413/booking.com/tools/smarty/compile/b71d6513e9b82d67c166966115877e892aa54908.file.footer.tpl.php): Permission denied in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 48Warning: chmod(): No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_write_file.php on line 50Warning: include(/www/htdocs/w0139413/booking.com/tools/smarty/compile/b71d6513e9b82d67c166966115877e892aa54908.file.footer.tpl.php): failed to open stream: No such file or directory in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_template.php on line 433Warning: include(): Failed opening '/www/htdocs/w0139413/booking.com/tools/smarty/compile/b71d6513e9b82d67c166966115877e892aa54908.file.footer.tpl.php' for inclusion (include_path='.:/usr/share/php:..') in /www/htdocs/w0139413/booking.com/tools/smarty/sysplugins/smarty_internal_template.php on line 433 Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2015 Share Posted September 18, 2015 if you can get to back office, then back offiice-->advacned parms-->performance clear cache top right corner. without knowing how you moved shop it could be that it was ftp, and possible your permissions are incorrect. you should detail how you moved shop. also it's always 'best' idea to install a native ps of your release on new server to make sure compatible. Link to comment Share on other sites More sharing options...
superbikecoach Posted September 18, 2015 Author Share Posted September 18, 2015 i moved all data onto the new webspace and imported sql. i can't get into the backoffice, no. would you suggest to clear all data and to re-install PS freshly? Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2015 Share Posted September 18, 2015 what I would do is download a native ps and install so that ps can check your server compatibly, in a subdomain for example. Link to comment Share on other sites More sharing options...
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