subaru4wd Posted September 16, 2015 Share Posted September 16, 2015 I manually enter a lot of orders daily. I noticed that after upgrading to 1.6.1.1 when I manually enter an order i am having trouble but only with items that have customization. Items that are customizable, show up with the wrong quantity. The invoice wants to double charge the customer. It will put 2 for the quantity, no matter what I do. Does anybody have any clue what is going on and how i can fix this?? Link to comment Share on other sites More sharing options...
El Patron Posted September 16, 2015 Share Posted September 16, 2015 Hi, this has been reported in other topic(s). The best thing to do now is open a bug report here: http://forge.prestashop.com/secure/Dashboard.jspa Please post back here the link to the bug report. This is only way to inform the PS team of bug. Thanks, el 1 Link to comment Share on other sites More sharing options...
subaru4wd Posted September 17, 2015 Author Share Posted September 17, 2015 I went to that website but could not navigate my way around. I am not a developer, and i have no idea where to go to issue a bug report. I was hoping it would be a simple fix, but i guess not. Link to comment Share on other sites More sharing options...
subaru4wd Posted October 7, 2015 Author Share Posted October 7, 2015 Has there been a fix for this? Has anyone been able to resolve this? This is costing me money. I used to manually enter 5 to 10 orders a week for customers but now I am not able to process any manual orders. Link to comment Share on other sites More sharing options...
subaru4wd Posted June 8, 2016 Author Share Posted June 8, 2016 this problem is still a huge thorn in my side. Does anyone know how it can be fixed? Link to comment Share on other sites More sharing options...
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