viktorb92 Posted September 16, 2015 Share Posted September 16, 2015 Hi, so i am logged in the shop as a customer and i ordered a product. In the order history i can't open the invoice or see the details of my order . Always getting the Couldnt execute query2 error. In the back office i can open the invoice just the customers can't see it.Anyone similar with this ? Link to comment Share on other sites More sharing options...
tuk66 Posted September 18, 2015 Share Posted September 18, 2015 What is your version? What is query2? Does it come from a module? Link to comment Share on other sites More sharing options...
viktorb92 Posted September 20, 2015 Author Share Posted September 20, 2015 (edited) My version of prestashop is 1.6.0.9 and no it does not come from a module. I get it when i log in the shop as a customer and click on "my account" and then on "order history" where can the customers view their previous orders and download the invoices from those orders. But when i try to download the invoice i get a blank page with this message : Couldnt execute query2. And when i click on the details of the order i get the same message. I have the default bootstrapAnd i don't know what query2 is :/ i was hoping you will tell me :/ Edited September 20, 2015 by viktorb92 (see edit history) Link to comment Share on other sites More sharing options...
tuk66 Posted September 21, 2015 Share Posted September 21, 2015 Proto jsem se ptal na ten modul. V celém Prestahopu není query2 nikde, kde by to mohlo vyústit v takovou hlášku. Link to comment Share on other sites More sharing options...
viktorb92 Posted September 21, 2015 Author Share Posted September 21, 2015 Nazdar tuk66 Díky za rýchlu odpoveď.No mám tam nejaké nainštalované moduly ale ani jeden nesúvisí akurát stou históriou objednávok. Ja som sa s query2 nestretol ešte vôbec nikde som totiž celkom noob ohľadom týchto vecí. Vedel by si mi aspoň stručne načrtnúť čo ten query2 je? Je to možné že mám niečo zakázané na serveri? A poprosil by som aby sme pokračovali tento topic v angličtine aby sa vedeli chytiť aj kolegovia Link to comment Share on other sites More sharing options...
tuk66 Posted September 21, 2015 Share Posted September 21, 2015 Sure, but I have no other idea. I don't know what the query2 is. I mean it looks like the problem is related to your shop, not plain PrestaShop. Link to comment Share on other sites More sharing options...
viktorb92 Posted October 16, 2015 Author Share Posted October 16, 2015 bump Link to comment Share on other sites More sharing options...
Nathalie W Posted November 10, 2015 Share Posted November 10, 2015 Anyone have a solution for this problem? I just upgrade from 1.4 to 1.6 via OneClick Upgrade. Please it's really really urgent... Tanks! Link to comment Share on other sites More sharing options...
Nathalie W Posted November 10, 2015 Share Posted November 10, 2015 (edited) I solved my problem just now. I deactivated all my old modules that where not Prestashop core and the problem is gone. The non Prestashop modules is all up to date. Don't know which module that caused the problem and i will not look in to it cause i don't need those modules... Hope all the best to you guys!!! Edited November 10, 2015 by speedyspider (see edit history) Link to comment Share on other sites More sharing options...
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