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Advanced stock doesn't always work


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I have used the feature for advanced stock management since a year back now and mostly it works fine. But sometimes some products show up as in stock even though they are not. A few weeks ago I went through my physical inventory to set things right. I then manually fixed all of them in the database (to go around the issue of the statement above). I was hopeful that the issues were just temporary...

 

But now it has happened again and it has already created problems where customers bought things that are not in stock.

 

Like for example:

 

A product is sold out, but in the stock management it says there's still 3 items left and in front office people can order it. When I try to manually remove those 3 it just says You don't have enough usable quantity. Cannot remove 3 out of 0.

 

 

Does anyone know why this feature doesn't work correctly and how to fix it?

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  • 5 months later...

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