My domain is active and primary but not linking to my store

[emmacouk]

Hi

 

I've just moved my store to it's own domain e-mmastore.co.uk from the free prestashop domain you receive. My domain registrar has done the necessary changes to the DNS etc and it's pointing at the Prestashop IP 37.59.161.130. I've made the new domain active and Primary (see attached) yet when users try to access the store through the new domain it just takes them to the Prestashop logon page? 

 

Please help 

 

Thanks in advance

 

Ryan

 

 

 

[Paulito]

Hello

 

I have just tried your domain and it seems to point to your store.

 

e-mmastore.co.uk

 

Paul

[emmacouk]

Thanks Paul, i've just realised it's the address with www on thats not working. e-mmastore.co.uk works fine so i've just added the www.e-mmastore.co.uk domain. Do i need to get my domain registrar to do something to this too or should it work once the DNS jiggery pokery catches up? 

 

Thanks

[emmacouk]

Right, everyone ignore me. It's working perfectly now, apologies 

[Jimmy Yang]

Hi, Ryan,

I meet the same problem now and still can not fix it.

Could you please tell me what you did in your DNS side? ( I use Godaddy.com as my DNS )

 

Thanks in advance!

 

Jimmy

Edited August 28, 2015 by Jimmy Yang (see edit history)

[emmacouk]

Hi Jimmy

 

The problem was that i had the domain e-mmastore as one of my registered domains but not www.e-mmastore.co.uk Once i registered the domain with www and waited a few minutes, it became active and it was all good again

 

Thanks