giwrgos88 Posted August 25, 2015 Share Posted August 25, 2015 I want to setup my own SMTP parameters using the mailgun service. I'm inserting the correct information but it shows me the error "Error: Please check your configuration Authentication failed using username '[email protected]' and password '*******************************'", when I'm pressing testing email Link to comment Share on other sites More sharing options...
coloredgals Posted December 19, 2015 Share Posted December 19, 2015 This is late, but I found this article while looking for the same answer & didn't find anything relevant. Go under Advanced Parameters --> Email Select "Set my own SMTP parameters (For advanced users ONLY)" Under "Email" section with the little cogs fill in your Mailgun credentials: Mail domain name: yourdomain.com SMTP server: smtp.mailgun.org SMTP username: whatever username is given in the Mailgun control panel SMTP password: PW given by Mailgun Encryption: SSL or TLS Port: 465 <-- MAKE SURE THIS PORT IS OPEN IN YOUR FIREWALL. Use port 25 for non-SSL & 587 for TLS. Save, then test. You should be able to see whether or not the email was successfully delivered from your Mailgun logs. I don't know if it made a difference, but you may also want to set up mail relay on your server for good measure - https://community.rackspace.com/products/f/28/t/63 Link to comment Share on other sites More sharing options...
White Lion Posted September 2, 2018 Share Posted September 2, 2018 For Prestashop 1.7.4.X Go toConfigure > Advanced Parameters > E-mail Then "tick" on "Set my own SMTP parameters (for advanced users ONLY)" Then enter the data as below Mail domain name: Enter your mail domain name hereSMTP server: smtp.mailgun.orgSMTP username: email address shown on mailgun.com (eg: [email protected])SMTP password: shown on mailgun.comEncryption: SSL (select from drop-down menu)Port: 465 They click "Save" After "Save" you can test it using "Send a test email" option. I've attached print screen image to this post. It will help you to understand easily. * If you use MailGun you need to enter your card details, But they charge after rich 10,000 emails limit. Link to comment Share on other sites More sharing options...
kokiamarket Posted July 12, 2022 Share Posted July 12, 2022 I followed your config and here is the error message I get.... Link to comment Share on other sites More sharing options...
kokiamarket Posted July 12, 2022 Share Posted July 12, 2022 Link to comment Share on other sites More sharing options...
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