nortom Posted August 24, 2015 Share Posted August 24, 2015 After the update i have a strange problem with payment modules. Like bankwire a 500error page and we getting no status by the orders. Paypal had also a problem, but after reinstall the problem is solved. But with bankwire it don't make a differents. Link to comment Share on other sites More sharing options...
El Patron Posted August 24, 2015 Share Posted August 24, 2015 Hi, for 500 error enable ps debug mode and/or check you hosting error log. to enable debug https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ then you can search and possibly find solution. Happy PrestaShopping Link to comment Share on other sites More sharing options...
nortom Posted August 24, 2015 Author Share Posted August 24, 2015 i'm getting this error public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: clastname Link to comment Share on other sites More sharing options...
bellini13 Posted August 24, 2015 Share Posted August 24, 2015 have you tried to clear your smarty cache? Link to comment Share on other sites More sharing options...
4SENSI Posted August 25, 2015 Share Posted August 25, 2015 I have the same problem, after 1click upgrade to 1.6.0.11 at 1.6.1.0 and after at 1.6.1.1, the bankwire module report error 500 at the page module/bankwire/validation. Have a solution? Link to comment Share on other sites More sharing options...
nortom Posted August 25, 2015 Author Share Posted August 25, 2015 And it's strange. Bankwire module slow down the store. If you shutdown bankwire module, my store is working faster. I see status not changing with paypal. The same shit no products in the order. But if i look at my payment i paypal. Is see te products. Link to comment Share on other sites More sharing options...
4SENSI Posted August 25, 2015 Share Posted August 25, 2015 (edited) It's my problem, today I received a payment by paypal but the order is in status not valid and I don't see the product in the order.........shit Edited August 25, 2015 by 4SENSI (see edit history) Link to comment Share on other sites More sharing options...
nortom Posted August 25, 2015 Author Share Posted August 25, 2015 The upgrade is again not without problems. I like prestashop, but every time something wrong. And where are the solutions? And this for a small upgrade Link to comment Share on other sites More sharing options...
nortom Posted August 26, 2015 Author Share Posted August 26, 2015 i think it's related to Multishop.My other shops are working. The multishop not like it must be. I hope for a solution very soon. Link to comment Share on other sites More sharing options...
4SENSI Posted August 26, 2015 Share Posted August 26, 2015 My shop isn't a multishop......and not working Link to comment Share on other sites More sharing options...
nortom Posted August 26, 2015 Author Share Posted August 26, 2015 okay thx. It's another problem. Damn i hope someone can solve it Link to comment Share on other sites More sharing options...
4SENSI Posted August 28, 2015 Share Posted August 28, 2015 Today, after the upgrade of the module Bankwire, I have resolved my problem 1 Link to comment Share on other sites More sharing options...
jmeca Posted August 28, 2015 Share Posted August 28, 2015 I have the same problem, doesn't work payments and the orders not fill at all. I have shops native ps 1.6 and the things go OK, only problem whit a multishop upgrade from ps 1.5. Is there any way to copy articles, categories andores from old upgrade from 1.5 shop to a native ps 1.6? Thank you very much for your help Link to comment Share on other sites More sharing options...
4SENSI Posted August 28, 2015 Share Posted August 28, 2015 Only one order goes fine with banking transfer, after I have the same problem...... Link to comment Share on other sites More sharing options...
nortom Posted August 28, 2015 Author Share Posted August 28, 2015 Yes me too the module update not working. Some working some not. And you don't see the products that been ordered Where are the Prestashop crew!!! Link to comment Share on other sites More sharing options...
jmeca Posted August 29, 2015 Share Posted August 29, 2015 Be careful: i tried to roolback my shop to the old version whit the module 1 click upgrade and my shop broken. Link to comment Share on other sites More sharing options...
toitos Posted August 31, 2015 Share Posted August 31, 2015 And it's strange. Bankwire module slow down the store. If you shutdown bankwire module, my store is working faster. I see status not changing with paypal. The same shit no products in the order. But if i look at my payment i paypal. Is see te products. This problem is similar to this other ... https://www.prestashop.com/forums/topic/465898-error-al-crear-pedido-manual/ From update to v. 1.6.1.1 some orders don't confirm correctly. All products are added correctly in the cart. When we want to complete the order it appears the following errors. It seems that the error only appears when certain products are added as we could test so far. In fact some orders complete correctly and the customers receive confirmation as usual. The other orders that are not completed the customer does not receive notification allthough in the backOffice we can see the order but incomplete data. Link to comment Share on other sites More sharing options...
adamthomson123 Posted August 31, 2015 Share Posted August 31, 2015 Please need help with the following post. https://www.prestashop.com/forums/topic/466266-404-internal-500-error-on-each-page-after-fresh-install-of-1611-all-prices-and-discounts-also/ Link to comment Share on other sites More sharing options...
hoppe Posted August 31, 2015 Share Posted August 31, 2015 I have same problem too. I´m in multishop. I roll back to PS 1.6.1.0, waiting for a solution or for another upgrade. Link to comment Share on other sites More sharing options...
nortom Posted September 2, 2015 Author Share Posted September 2, 2015 No one a solution? Where are the prestashop support!!!!!!!!! Link to comment Share on other sites More sharing options...
Didjou Posted September 5, 2015 Share Posted September 5, 2015 I have the same problem with orders not inform on BO just receive the mail confirm by Paypal and after that impossible to create order with the leave cart ! and no answers from prestashop about this and then i also found found a big bug if you have activated advenced opc, You can order and pay with Paypal without customer account creating just simply try, add a product go to order-ppc, choose paypal, skip the account part give no informations, just agree the terms and then click on order and you're directly on the paiement page by paypal and then you can pay without any information on your BO and by Mail just the paypal mail confirmation ..... Yes you can ordrer without create account ( also for bankwire and cheque ) but no information after that no information please login to confirm your order etc ... nothing Link to comment Share on other sites More sharing options...
bellini13 Posted September 5, 2015 Share Posted September 5, 2015 and then i also found found a big bug if you have activated advenced opc, What is advanced opc? Is this a custom module that you have installed? Link to comment Share on other sites More sharing options...
jmeca Posted September 5, 2015 Share Posted September 5, 2015 OPC is one page chekout. Is a big bug i think whit shops came from older versions 1.5. Maybe we have stop the shops because no body can pay in it. Link to comment Share on other sites More sharing options...
bellini13 Posted September 5, 2015 Share Posted September 5, 2015 I know what OPC is, but you called it advanced OPC. So what is the difference between OPC and Advanced OPC? Link to comment Share on other sites More sharing options...
jmeca Posted September 6, 2015 Share Posted September 6, 2015 Probar esta solucion del Post #7 que a mi en principio me ha funcionado. Tengo que seguir haciendo pruebas pero ya me llegan los pedidos y los pagos. https://www.prestashop.com/forums/topic/465898-error-al-crear-pedido-manual-solucionado/ Hcer copias de seguridad, lo primero del archivo antiguo, por si aca Link to comment Share on other sites More sharing options...
Didjou Posted September 7, 2015 Share Posted September 7, 2015 (edited) Advenced opc is when you have activated the module advancedeucompliance EU conformities intagrate by prestashop on the new version 1.6.1.1 new way to order and to be in regular with the Eu Law so when you activate it you have the option : activate advanced order and then it change the order-opc page in first you have paiement after login after the shipping and then recap of the cart and you have the possibilities to add some text with the module advancedeucompliance And then on t/l you see some new tpl with the word advenced : order-opc-advanced.tpl and more. So it's appears that the don't have made the alert please create account before the paiement. so customers can order with our creating account and it makes bug so paiement is accepted but nothing appears on The Back Office and no e-mail to inform that because the customer click to quick and didn't see that he must register before ... and the we have no information for order . Edited September 7, 2015 by Didjou (see edit history) Link to comment Share on other sites More sharing options...
Turtle Wet Sports Posted September 7, 2015 Share Posted September 7, 2015 no more order since the upgrade to 1.6.1.1, 4 days with zero orders, I guess it's a bug somewhere ! Tried to do an order myself : paypal doesn't work, and zero trace of my order abandonned in the back-office. Check payment work. Didn't test hipay solution because too upset. Rolled back to 1.6.1.0, let's see if things are back to normality.. Link to comment Share on other sites More sharing options...
jmeca Posted September 7, 2015 Share Posted September 7, 2015 no more order since the upgrade to 1.6.1.1, 4 days with zero orders, I guess it's a bug somewhere ! Tried to do an order myself : paypal doesn't work, and zero trace of my order abandonned in the back-office. Check payment work. Didn't test hipay solution because too upset. Rolled back to 1.6.1.0, let's see if things are back to normality.. Don't recomend rollback thru 1 clik upgrade maybe your shop broke Did you see that? https://www.prestashop.com/forums/topic/465898-error-al-crear-pedido-manual-solucionado/ Link to comment Share on other sites More sharing options...
Turtle Wet Sports Posted September 7, 2015 Share Posted September 7, 2015 Shop still alive after rollback ! But I'll have a look on the solution proposed, or just wait for a real fix from Prestashop...maybe the lack of order just after the upgrade was just a complete hazard... My test on paypal module failed because I was using the vendor account to pay and it's not possible (but the message was not displayed in my phone when I tested) Wait and see, and thanks for the info ! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now