prestalearn Posted August 21, 2015 Share Posted August 21, 2015 I have a problem with statistics after upgrading to 1.6.1.1 (from 1.6.0.6). All my old statistics is still there, but no new sales is rendering any new statistics. My sales stats is 0 for each day after the upgrade. Any clues on how to solve it? Ive read threads about the error in older versions but I guess it must be working in 1.6.1.1 by now? Link to comment Share on other sites More sharing options...
bcolflesh Posted August 21, 2015 Share Posted August 21, 2015 I have a problem with statistics after upgrading to 1.6.1.1 (from 1.6.0.6). All my old statistics is still there, but no new sales is rendering any new statistics. My sales stats is 0 for each day after the upgrade. Any clues on how to solve it? Ive read threads about the error in older versions but I guess it must be working in 1.6.1.1 by now? I have the same issue with the 1.6.1.1 upgrade as well, everything was fine before that. Link to comment Share on other sites More sharing options...
prestalearn Posted August 21, 2015 Author Share Posted August 21, 2015 Yeah its very frustrating. I can also mention that if you select a date in the dashboard to list the stats. It just falls back to select the current day every time you browse to another page in backoffice and then back to dashboard. Previously it remembered the dates you selected previously. Thats minor of course, the big issue is that order statistics isnt updated at all :/ Link to comment Share on other sites More sharing options...
omine Posted August 21, 2015 Share Posted August 21, 2015 (edited) upgraded from 1.6.1.0 same issue here.. i'm feeling the store owner will be angry, confused and very frustrated on monday when he see the stats all empty.... edit:The status page is fine.. all ok.The problem seems to be only on dashboard. Edited August 21, 2015 by omine (see edit history) Link to comment Share on other sites More sharing options...
prestalearn Posted August 22, 2015 Author Share Posted August 22, 2015 Can you clarify a bit? What do you mean by the status page? Link to comment Share on other sites More sharing options...
omine Posted August 22, 2015 Share Posted August 22, 2015 sorry.. not "status", i mean "stats". BackOffice -> Statistics Link to comment Share on other sites More sharing options...
prestalearn Posted August 22, 2015 Author Share Posted August 22, 2015 Yeah I notice it here now as well that the stats is showing there but not in dashboard, very strange. Please notify if you find out a solution, I will of course do it as well here. Link to comment Share on other sites More sharing options...
m_berndi Posted August 25, 2015 Share Posted August 25, 2015 Please check this topic - maybe it is related. https://www.prestashop.com/forums/topic/464339-update-1611/?do=findComment&comment=2128990 reinstall the older version of module dashboardtrends v. 075 --> ok v. 080 --> problem Link to comment Share on other sites More sharing options...
omine Posted September 9, 2015 Share Posted September 9, 2015 New module version is available. The problem was fixed. Link to comment Share on other sites More sharing options...
prestalearn Posted September 10, 2015 Author Share Posted September 10, 2015 Did not solve the issue for me. I think my error comes from that Prestashop doesnt create invoices correctly in 1.6.1.1. I can see the invoice at the documents tab but not on the order overview page so I think it gets stuck somewhere... Link to comment Share on other sites More sharing options...
omine Posted September 10, 2015 Share Posted September 10, 2015 but the question here is about the bug on dashboard stats... not about invoices Link to comment Share on other sites More sharing options...
stijnmenkehorst Posted September 19, 2015 Share Posted September 19, 2015 Got 1.6.1.1 installed but Dashboard not working Please fix this! Link to comment Share on other sites More sharing options...
omine Posted September 20, 2015 Share Posted September 20, 2015 the problem as fixed 2 weeks ago.. just update the module. Link to comment Share on other sites More sharing options...
stijnmenkehorst Posted September 21, 2015 Share Posted September 21, 2015 the problem as fixed 2 weeks ago.. just update the module. I updated to the latest version, but still no results in dashboard. Link to comment Share on other sites More sharing options...
omine Posted September 21, 2015 Share Posted September 21, 2015 on post #12 you mentioned about prestashop upgrade to 1.6.1.1.. this is different of module upgrade.. Link to comment Share on other sites More sharing options...
stijnmenkehorst Posted October 4, 2015 Share Posted October 4, 2015 on post #12 you mentioned about prestashop upgrade to 1.6.1.1.. this is different of module upgrade.. I know, but I also installed latest module for Dashboard. But still..... sales, orders, visites..... all 0 :'( Link to comment Share on other sites More sharing options...
omine Posted October 5, 2015 Share Posted October 5, 2015 your problem is different. the bug displays the visits and orders but not the sales. in your case, do not show anything.. you may have other kind of bug or misconfiguration or something else. Link to comment Share on other sites More sharing options...
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