jodysingh786 Posted August 21, 2015 Share Posted August 21, 2015 I'm getting a 'fatal error' message when I try to open the back-end of my shop. The url is http://pharmacyrule.com/admin9817 The front end is working fine, mails are coming etc., I had changed the pw to the shop. Please help !!! Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2015 Share Posted August 21, 2015 You get it when you log in? Turn on dev mode as my signature reads so you can have more info about the error Link to comment Share on other sites More sharing options...
jodysingh786 Posted August 21, 2015 Author Share Posted August 21, 2015 (edited) I have changed the 'false' to 'true' : ('_PS_MODE_DEV_', True); What next please ? Edited August 21, 2015 by jodysingh786 (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted August 22, 2015 Share Posted August 22, 2015 Are you getting anything but the fatal error? Link to comment Share on other sites More sharing options...
jodysingh786 Posted August 22, 2015 Author Share Posted August 22, 2015 No ! just the 'Fatal Error' message appears. Could this mean anything - [0] => Array ([file] => /home/phar9625/public_html/classes/Employee.php[line] => 201[function] => displayError[class] => ToolsCore[type] => ::[args] => Array() Link to comment Share on other sites More sharing options...
Eolia Posted August 22, 2015 Share Posted August 22, 2015 Prestashop version ? (your error message must be more longer that this...) A lot of cases possible: if (!Validate::isEmail($email) || ($passwd != null && !Validate::isPasswd($passwd))) die(Tools::displayError()); ... if (!Validate::isEmail($email)) die (Tools::displayError()); ... if (!Validate::isUnsignedId($id_employee) || !Validate::isPasswd($passwd, 8)) die (Tools::displayError()); Link to comment Share on other sites More sharing options...
jodysingh786 Posted August 22, 2015 Author Share Posted August 22, 2015 Pprestashop version is 1.5.4 and the error I get is just 'Fatal Error' on a blank page. The front is working and so are the emails but this confounded back-end seems to have gone kaput suddenly. Any help will be highly appreciated. Link to comment Share on other sites More sharing options...
jodysingh786 Posted August 23, 2015 Author Share Posted August 23, 2015 (edited) Cpanel information removed. Maybe this might make it easier to locate the problem. Anxiously awaiting assistance. Thanks. Edited August 23, 2015 by Paulito This person posted cpanel login credentials (see edit history) Link to comment Share on other sites More sharing options...
Eolia Posted August 23, 2015 Share Posted August 23, 2015 (edited) The cpanel login details are : url -************* Login: ********* PW: *********** Maybe this might make it easier to locate the problem. Anxiously awaiting assistance. Thanks. Please delete this post immediatly, some hackers can destroy all your server ! Only by MP !!!! Edited August 23, 2015 by Eolia (see edit history) Link to comment Share on other sites More sharing options...
Eolia Posted August 23, 2015 Share Posted August 23, 2015 Hi @jodysingh786, Sorry for the intrusion, but I have to change your cPanel and BO passwords ... Now everything is operational. I sent you your new credentials by MP. 1 Link to comment Share on other sites More sharing options...
jodysingh786 Posted August 23, 2015 Author Share Posted August 23, 2015 Thanks a tonne ! Lots of love 1 Link to comment Share on other sites More sharing options...
jodysingh786 Posted August 23, 2015 Author Share Posted August 23, 2015 If I change the pw's now I hope there won't be any problem? Link to comment Share on other sites More sharing options...
Eolia Posted August 23, 2015 Share Posted August 23, 2015 If I change the pw's now I hope there won't be any problem? If your BO password contains at least 8 characters, should be ok Tell me if you have a new problem 1 Link to comment Share on other sites More sharing options...
jodysingh786 Posted August 23, 2015 Author Share Posted August 23, 2015 Thanks ! Super appreciate the help. Link to comment Share on other sites More sharing options...
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