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Error on order in backend - An item in your cart is no longer available


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I am getting this error when trying to complete an order in the backend. There is stock and advanced stock management is enabled. It even shows as in stock. I only get this error when i try to proceed to the payment option. The create order button is greyed out so i cannot create it.


 


An item in your cart is no longer available (Aquelle Sparkling water 500ml). You cannot proceed with your order.


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  • 4 weeks later...

We have a certain customer with this same problem. Every product they try to order gives the same message. I or others have no problems proceeding from order step 1 with said products.

PrestaShop version 1.6.1.0.

 

edit: it was because the user was not in customer group.. I don't know, why someone had unticked it.

Edited by Beluga (see edit history)
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