clrr Posted March 3, 2010 Share Posted March 3, 2010 I have a little big problem.I cannot add any product images.A week ago, when I was still "testing" prestashop, I could have added any images to any products.I added new products, with their own image (beside the ipods).Now, when I try to add a new product with it's own image, I either get a page with this error : "The website cannot display the page HTTP 500 Most likely causes:•The website is under maintenance.•The website has a programming error. What you can try: Refresh the page. Go back to the previous page. "either I get a webpage only with the header (the buttons) from the BO, just like the page wouldn't have been fully loaded.I am out of my minds, and really don't know what to do.I didn't change (or at least that's what I think) any options/settings/anything, and I don't know why is this happening.Any help would be useful.Thanks ! Link to comment Share on other sites More sharing options...
tomerg3 Posted March 3, 2010 Share Posted March 3, 2010 Error 500 is usually related to permissions.If you check the error log in your host's cPanel, you'll be able to see the exact error, if you need helping figuring it out, just post the error here. Link to comment Share on other sites More sharing options...
clrr Posted March 4, 2010 Author Share Posted March 4, 2010 this is what I found in the error log, right now, after I tried again to add an image for a product that was already in the DB : [Thu Mar 04 09:40:03 2010] [error] [client 92.81.100.45] File does not exist: /home2/smw/public_html/404.shtml, referer: http://www.smw.ro/xxxxxxxxx/index.php?tab=AdminCatalog&id_product=18&updateproduct&token;=13135bbb3786402e3ec68bbd5e6fb586[Thu Mar 04 09:40:03 2010] [error] [client 92.81.100.45] File does not exist: /home2/smw/public_html/img/p/18-66-small.jpg, referer: http://www.smw.ro/xxxxxxxxx/index.php?tab=AdminCatalog&id_product=18&updateproduct&token;=13135bbb3786402e3ec68bbd5e6fb586[Thu Mar 04 09:40:03 2010] [error] [client 92.81.100.45] File does not exist: /home2/smw/public_html/404.shtml, referer: http://www.smw.ro/xxxxxxxx/index.php?tab=AdminCatalog&id_product=18&updateproduct&token;=13135bbb3786402e3ec68bbd5e6fb586[Thu Mar 04 09:40:03 2010] [error] [client 92.81.100.45] File does not exist: /home2/smw/public_html/img/p/18-65-small.jpg, referer: http://www.smw.ro/xxxxxxxxx/index.php?tab=AdminCatalog&id_product=18&updateproduct&token;=13135bbb3786402e3ec68bbd5e6fb586[Thu Mar 04 09:39:19 2010] [error] [client 92.81.100.45] File does not exist: /home2/smw/public_html/404.shtml, referer: http://www.smw.ro/xxxxxxxxx/index.php?tab=AdminCatalog&id_product=18&updateproduct&token;=13135bbb3786402e3ec68bbd5e6fb586[Thu Mar 04 09:39:19 2010] [error] [client 92.81.100.45] File does not exist: /home2/smw/public_html/img/p/18-65-small.jpg, referer: http://www.smw.ro/xxxxxxxxx/index.php?tab=AdminCatalog&id_product=18&updateproduct&token;=13135bbb3786402e3ec68bbd5e6fb586you said something about the permissions.I checked the permissions of the folders, as they had to be from the wiki installation guide.they are all as the guide says, except for the folder "modules".I had another problem with the "cash on delivery" module.it wasn't working and someone on this forum suggested me to change the folder's attributes.after I changed it, the COD module worked perfectly.though, what can I do with this new problem ? Link to comment Share on other sites More sharing options...
tomerg3 Posted March 4, 2010 Share Posted March 4, 2010 make sure your /img folder has 755 permissions. Link to comment Share on other sites More sharing options...
clrr Posted March 4, 2010 Author Share Posted March 4, 2010 and the subfolders aswell ?L.E. : it didn't work either way.I tried 755 recurisvely and not recursively, and "re-tried" 777 recursively and not recursively aswell.neither solved my problem.is it probably to have anything to do with the permissions of the "modules" folder ? Link to comment Share on other sites More sharing options...
clrr Posted March 4, 2010 Author Share Posted March 4, 2010 I just transferred a photo by FTP in img/p with the name displayed on the product page for the same picture.after this, the image I uploaded was shown on the product page.still don't know what to do ... Link to comment Share on other sites More sharing options...
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