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Where are the Faq,terms and conditions etc... tpl ?


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I have a page that is called questions& answers(Faq) it is located in the http://my- site-domain/content/category/2-questions

i can edit it's content in the BO preferences->cms ,but i would like to modify the HTML file,cause when the user click on the question he is being redirected to another page where the answer is,and i would like that the answer will open in the same page just beneth the question . also i can not find this directory /content/category/2-questions ?

 

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Also, in the top horizontal menu there are arows just near the text in each list item, i am trying to find where are those arrows or how to configure/delete them  but with no success ?

are they are also created dynamicly like the cms pages ?

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I wanted to get rid of the arrows ,not the whole dropdown event, i did it using CSS

.sf-menu li li li a:first-child:before{content: "";}

it is not the right way for me ,as i dont realy knows which file adds those elements ,i would prefer to change there class cause sometimes  i need just to use the jquery left arrow instead of right arrow  ,anyway, i would like to under-stand where the rendering for this elements happans ,cause i am running into this again and again for example in order-opc-new-account.tpl there is the  id_country field which  has a <span> elemnt inside a <div> , the <div> i can see in the opc-new-account.tpl but the <span> is not there and when it is being rendered it also comes with inline  style="width:200px", i have checked the orderopcController.php and the .js did'n see nothing ? 

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