godsone Posted March 1, 2010 Share Posted March 1, 2010 Hello,I have a problem, when someone is creating a new account, after the final step a blank page appears.Also when someone check's out the same problem appears.I have to mention that the problem dissapears if i download the site on a localhost like xampp.Please HELP!The link with the website is http://www.dnl.ro/proiecte7/teocta/ Link to comment Share on other sites More sharing options...
godsone Posted March 2, 2010 Author Share Posted March 2, 2010 Please someone help!!!!It is very urgent, i can't find any solution to the problem.The link is in the previous post.http://www.dnl.ro/proiecte7/teocta/ Link to comment Share on other sites More sharing options...
godsone Posted March 2, 2010 Author Share Posted March 2, 2010 There is no one that would have the least idea about this problem. It looks to me like a HUGE BUG for PRESTASHOP. Link to comment Share on other sites More sharing options...
rocky Posted March 3, 2010 Share Posted March 3, 2010 Topics mergedI've never encounted this problem is any of the Prestashop stores I've done, so I don't think it is a bug in Prestashop. Edit config/config.inc.php and temporarily change 'display_errors' to 'yes'. This will display an error message instead of a blank white page. If you post the error message here, it will be easier to help you. Link to comment Share on other sites More sharing options...
godsone Posted March 3, 2010 Author Share Posted March 3, 2010 Hi, I get the following error Fatal error: Cannot redeclare class Mail in /usr/lib64/php/Mail.php on line 33Any idea why? Link to comment Share on other sites More sharing options...
rocky Posted March 3, 2010 Share Posted March 3, 2010 For some reason, Mail.php is being included more than once, but the odd thing is, the path in the error message is not the Mail.php in Prestashop, but one that is external to Prestashop, which makes me think that it isn't a Prestashop issue. Are you using a Windows server? Prestashop uses PEAR and I found this bug report on the PEAR website. Link to comment Share on other sites More sharing options...
godsone Posted March 4, 2010 Author Share Posted March 4, 2010 I've talked to my server administrators and they said that the problem has to be fixed from my end and that a rename of the class should to the trick. So is there any way to do that? I mean I know how to rename it but what are the changes that i have to do in order to be able to use another class, like mail2.php .Thanks Link to comment Share on other sites More sharing options...
godsone Posted March 4, 2010 Author Share Posted March 4, 2010 I think i've managed to make it work.I'll come back if there are any problems.Thanks Link to comment Share on other sites More sharing options...
ademus Posted April 22, 2010 Share Posted April 22, 2010 Please could you explain how do you resolv that? Thx Link to comment Share on other sites More sharing options...
ademus Posted May 8, 2010 Share Posted May 8, 2010 I had the same error.The origin of the trouble was I had a backup of a class file in the class directory.I delete my back up : Class/Customer_back.phpand all turned fine again ! Link to comment Share on other sites More sharing options...
Recommended Posts