User23311 Posted July 31, 2015 Share Posted July 31, 2015 So far, it passed 24 hours since I have "created" my web shop in the cloud. All I can see is this message, "Shop under construction". What is expected/average waiting time for this? Link to comment Share on other sites More sharing options...
0 User23311 Posted August 3, 2015 Author Share Posted August 3, 2015 Finally, after 3 and half days my store was created. So, guys, next time don't wonder if it takes 3 or 5 days to get the shop. Especially when you are eager to try it. Case closed. Link to comment Share on other sites More sharing options...
0 El Patron Posted July 31, 2015 Share Posted July 31, 2015 check preferences-->maintenance and see if shop is enabled. (sorry I'm not terribly familiar with cloud process but maybe this is issue). Link to comment Share on other sites More sharing options...
0 User23311 Posted July 31, 2015 Author Share Posted July 31, 2015 Unfortunatelly, on my prestashop.com account, there is no "preferences", just "settings". And under "settings" are just fields about my account data, password and newsletter. I haven't found anywhere keyword "maintenance". "my store" tab contains just the list of stores, nothing else. And there it is, "Shop under construction". Link to comment Share on other sites More sharing options...
0 selectshop.at Posted August 1, 2015 Share Posted August 1, 2015 Not on your Prestashop account dashboard, BUT on the back-office of your shop administration. There you have on the left side a block with black Tabs. One of them is preferences and a sub-tab "maintenancel" there you should change the setting. Link to comment Share on other sites More sharing options...
0 User23311 Posted August 1, 2015 Author Share Posted August 1, 2015 I can't reach such page because it still doesn't exist. When I try to access web shop url (copy/paste of address), it just brings me back to the account dashboard. So, even shop homepage doesn't exist. Link to comment Share on other sites More sharing options...
0 selectshop.at Posted August 1, 2015 Share Posted August 1, 2015 You should have access to your shop back-office from your cloud account, you don't need to gor to the browser and type the URL of your shop: BTW, did you set on Tab "My domain" the domain of your shop AND did you added Prestashop's IP to the DNS of your domain as stated in here: http://doc.prestashop.com/display/CLOUD/Managing+domain+names Link to comment Share on other sites More sharing options...
0 User23311 Posted August 1, 2015 Author Share Posted August 1, 2015 As you can see below, I have nothing to access or to do, just to wait. Soon it will be full 2 days of waiting. Regarding domain names, right now I don't need specific domain name, I just wanted to test the software first and later to see which way to go. So far, I'm just stuck here. BTW, I have downloaded the software and tried it on my computer. It works fine, but this "cloud service" is more like cloud and less like service. Link to comment Share on other sites More sharing options...
0 selectshop.at Posted August 1, 2015 Share Posted August 1, 2015 Strange... I've never seen this before. There are missing some tabs and I don't know why. You tried to access the page also with another browser ? Seems tha your account is not a full account. If with another browser the tabs do not release. So try to open a new account, perhaps some of your details are missing or not filled in.... Link to comment Share on other sites More sharing options...
0 User23311 Posted August 1, 2015 Author Share Posted August 1, 2015 This was with the latest Firefox. I just tried IE 11 and it has the same behavior. In FF I turned off NoScript exptension, Adblock too (although irrelevant) and nothing has changed. Yes, I will try to create another account and new shop from there. Link to comment Share on other sites More sharing options...
0 User23311 Posted August 1, 2015 Author Share Posted August 1, 2015 I have new account and new shop. It is at the same point as on the first account, "under construction". I wonder.......will it ever progress. Link to comment Share on other sites More sharing options...
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User23311
So far, it passed 24 hours since I have "created" my web shop in the cloud.
All I can see is this message, "Shop under construction".
What is expected/average waiting time for this?
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