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Mi tienda ha desaparecido. Ayuda por favor


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Hola, buenos días. 

 

Ayer intenté agregar a mi web el codigo de Shopmanía en el archivo index a través de un servidor ftp, y como vi que no aparecía el logo de Shopmanía eliminé lo que había copiado, dejando tal cual estaba el archivo index. Pero la sorpresa ha sido que ahora no se ve ni la pagina ni el back office. Es decir, al modificar el archivo index y dejarlo como estaba ha desaparecido la pagina. No se que ha pasado ni como solucionarlo.

 

Por favor, si alguien sabe como puedo solucionar este fallo que me lo diga, no tengo ni idea que hacer. 

 

Muchas gracias

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Si, el archivo index.php que esta en la carpeta public. 

 

Copio tal cual lo tengo:

 

<?php
/*
* 2007-2015 PrestaShop
*
* NOTICE OF LICENSE
*
* This source file is subject to the Open Software License (OSL 3.0)
* that is bundled with this package in the file LICENSE.txt.
* It is also available through the world-wide-web at this URL:
* If you did not receive a copy of the license and are unable to
* obtain it through the world-wide-web, please send an email
* to [email protected] so we can send you a copy immediately.
*
* DISCLAIMER
*
* Do not edit or add to this file if you wish to upgrade PrestaShop to newer
* versions in the future. If you wish to customize PrestaShop for your
* needs please refer to http://www.prestashop.com for more information.
*
*  @author PrestaShop SA <[email protected]>
*  @copyright  2007-2015 PrestaShop SA
*  @license    http://opensource.org/licenses/osl-3.0.php  Open Software License (OSL 3.0)
*  International Registered Trademark & Property of PrestaShop SA
*/
 
require(dirname(__FILE__).'/config/config.inc.php');
Dispatcher::getInstance()->dispatch();
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Esta correcto...

 

Si has puesto el modo debug como te comentan y no te aparece ninguna traza de error...difícil ayudarte. La única opción sencilla es decirle al hosting que te restaure una copia de seguridad del código de la tienda de un dia anterior.

 

Url tienda? Versión prestashop?

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Al pedirle eso al hosting se quedaría tan cual estaba anteayer?

Consultalo con ellos. Puede ser que hagan copias diarias. Depende ...

 

También consulta el log de errores a través del  panel de control del hosting o directamente si ves una carpeta log con un fichero errors

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Ya se lo he pedido a mi hosting, estoy esperando la respuesta a ver que me dicen. 

 

Respecto a la carpeta log veo que dentro hay un fichero que también se llama index.php  copio lo que hay en ese fichero:

 

<?php
/*
* 2007-2015 PrestaShop
*
* NOTICE OF LICENSE
*
* This source file is subject to the Open Software License (OSL 3.0)
* that is bundled with this package in the file LICENSE.txt.
* It is also available through the world-wide-web at this URL:
* If you did not receive a copy of the license and are unable to
* obtain it through the world-wide-web, please send an email
* to [email protected] so we can send you a copy immediately.
*
* DISCLAIMER
*
* Do not edit or add to this file if you wish to upgrade PrestaShop to newer
* versions in the future. If you wish to customize PrestaShop for your
* needs please refer to http://www.prestashop.com for more information.
*
*  @author PrestaShop SA <[email protected]>
*  @copyright  2007-2015 PrestaShop SA
*  @license    http://opensource.org/licenses/osl-3.0.php  Open Software License (OSL 3.0)
*  International Registered Trademark & Property of PrestaShop SA
*/
 
header("Expires: Mon, 26 Jul 1997 05:00:00 GMT");
header("Last-Modified: ".gmdate("D, d M Y H:i:s")." GMT");
 
header("Cache-Control: no-store, no-cache, must-revalidate");
header("Cache-Control: post-check=0, pre-check=0", false);
header("Pragma: no-cache");
 
header("Location: ../");
exit;
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Mi hosting me dice lo siguiente:

 

Parece que el error es debido a una linea de código que tienes mal:

[Mon Jul 27 16:31:01 2015] [error] [client 185.86.210.168] PHP Parse error: syntax error, unexpected '<' in /home/admin/web/69manzanas.es/public_html/config/defines.inc.php on line 199
[Mon Jul 27 16:31:01 2015] [error] [client 185.86.210.168] PHP Parse error: syntax error, unexpected '<' in /home/admin/web/69manzanas.es/public_html/config/defines.inc.php on line 199
[Mon Jul 27 16:32:01 2015] [error] [client 185.86.210.168] PHP Parse error: syntax error, unexpected '<' in /home/admin/web/69manzanas.es/public_html/config/defines.inc.php on line 199
[Mon Jul 27 16:32:01 2015] [error] [client 185.86.210.168] PHP Parse error: syntax error, unexpected '<' in /home/admin/web/69manzanas.es/public_html/config/defines.inc.php on line 199

 

No se muy bien que tengo que hacer

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Mi hosting me dice lo siguiente:

 

Parece que el error es debido a una linea de código que tienes mal:

 

[Mon Jul 27 16:31:01 2015] [error] [client 185.86.210.168] PHP Parse error: syntax error, unexpected '<' in /home/admin/web/69manzanas.es/public_html/config/defines.inc.php on line 199

[Mon Jul 27 16:31:01 2015] [error] [client 185.86.210.168] PHP Parse error: syntax error, unexpected '<' in /home/admin/web/69manzanas.es/public_html/config/defines.inc.php on line 199

[Mon Jul 27 16:32:01 2015] [error] [client 185.86.210.168] PHP Parse error: syntax error, unexpected '<' in /home/admin/web/69manzanas.es/public_html/config/defines.inc.php on line 199

[Mon Jul 27 16:32:01 2015] [error] [client 185.86.210.168] PHP Parse error: syntax error, unexpected '<' in /home/admin/web/69manzanas.es/public_html/config/defines.inc.php on line 199

 

No se muy bien que tengo que hacer

Vaya, el que esta mal parece ser es el que tocaste para ver el debug..

 

para 1.6.0.14. (para tu version concreta lo puedes copiar de la instalación original->fichero zip)  el fichero defines.inc.php debe quedar: 

<?php
/**
* 2007-2015 PrestaShop
*
* NOTICE OF LICENSE
*
* This source file is subject to the Open Software License (OSL 3.0)
* that is bundled with this package in the file LICENSE.txt.
* It is also available through the world-wide-web at this URL:
* http://opensource.org/licenses/osl-3.0.php
* If you did not receive a copy of the license and are unable to
* obtain it through the world-wide-web, please send an email
* to [email protected] so we can send you a copy immediately.
*
* DISCLAIMER
*
* Do not edit or add to this file if you wish to upgrade PrestaShop to newer
* versions in the future. If you wish to customize PrestaShop for your
* needs please refer to http://www.prestashop.com for more information.
*
*  @author PrestaShop SA <[email protected]>
*  @copyright  2007-2015 PrestaShop SA
*  @license    http://opensource.org/licenses/osl-3.0.php  Open Software License (OSL 3.0)
*  International Registered Trademark & Property of PrestaShop SA
*/

/* Debug only */
if (!defined('_PS_MODE_DEV_'))
define('_PS_MODE_DEV_', false);
/* Compatibility warning */
define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false);
if (_PS_MODE_DEV_ === true)
{
	@ini_set('display_errors', 'on');
	@error_reporting(E_ALL | E_STRICT);
	define('_PS_DEBUG_SQL_', true);
}
else
{
	@ini_set('display_errors', 'off');
	define('_PS_DEBUG_SQL_', false);
}

define('_PS_DEBUG_PROFILING_', false);
define('_PS_MODE_DEMO_', false);

$currentDir = dirname(__FILE__);

if (!defined('PHP_VERSION_ID'))
{
    $version = explode('.', PHP_VERSION);
    define('PHP_VERSION_ID', ($version[0] * 10000 + $version[1] * 100 + $version[2]));
}

if (!defined('_PS_VERSION_') && (getenv('_PS_VERSION_') || getenv('REDIRECT__PS_VERSION_')))
	define('_PS_VERSION_', getenv('_PS_VERSION_') ? getenv('_PS_VERSION_') : getenv('REDIRECT__PS_VERSION_'));

if (!defined('_PS_HOST_MODE_') && (getenv('_PS_HOST_MODE_') || getenv('REDIRECT__PS_HOST_MODE_')))
	define('_PS_HOST_MODE_', getenv('_PS_HOST_MODE_') ? getenv('_PS_HOST_MODE_') : getenv('REDIRECT__PS_HOST_MODE_'));

if (!defined('_PS_ROOT_DIR_') && (getenv('_PS_ROOT_DIR_') || getenv('REDIRECT__PS_ROOT_DIR_')))
	define('_PS_ROOT_DIR_', getenv('_PS_ROOT_DIR_') ? getenv('_PS_ROOT_DIR_') : getenv('REDIRECT__PS_ROOT_DIR_'));

/* Directories */
if (!defined('_PS_ROOT_DIR_'))
	define('_PS_ROOT_DIR_', realpath($currentDir.'/..'));

if (!defined('_PS_CORE_DIR_'))
	define('_PS_CORE_DIR_', realpath($currentDir.'/..'));

define('_PS_ALL_THEMES_DIR_',        _PS_ROOT_DIR_.'/themes/');
/* BO THEMES */
if (defined('_PS_ADMIN_DIR_'))
	define('_PS_BO_ALL_THEMES_DIR_', _PS_ADMIN_DIR_.'/themes/');
define('_PS_CACHE_DIR_',			 _PS_ROOT_DIR_.'/cache/');
define('_PS_CONFIG_DIR_',			 _PS_CORE_DIR_.'/config/');
define('_PS_CLASS_DIR_',             _PS_CORE_DIR_.'/classes/');
define('_PS_DOWNLOAD_DIR_',          _PS_ROOT_DIR_.'/download/');
define('_PS_MAIL_DIR_',              _PS_CORE_DIR_.'/mails/');
if (!defined('_PS_MODULE_DIR_'))
	define('_PS_MODULE_DIR_',        _PS_ROOT_DIR_.'/modules/');
if (!defined('_PS_OVERRIDE_DIR_'))
    define('_PS_OVERRIDE_DIR_',          _PS_ROOT_DIR_.'/override/');
define('_PS_PDF_DIR_',               _PS_CORE_DIR_.'/pdf/');
define('_PS_TRANSLATIONS_DIR_',      _PS_ROOT_DIR_.'/translations/');
define('_PS_UPLOAD_DIR_',			 _PS_ROOT_DIR_.'/upload/');

define('_PS_CONTROLLER_DIR_',        _PS_CORE_DIR_.'/controllers/');
define('_PS_ADMIN_CONTROLLER_DIR_',  _PS_CORE_DIR_.'/controllers/admin/');
define('_PS_FRONT_CONTROLLER_DIR_',  _PS_CORE_DIR_.'/controllers/front/');

define('_PS_TOOL_DIR_',              _PS_CORE_DIR_.'/tools/');
define('_PS_GEOIP_DIR_',             _PS_TOOL_DIR_.'geoip/');
define('_PS_GEOIP_CITY_FILE_',       'GeoLiteCity.dat');
define('_PS_PEAR_XML_PARSER_PATH_',  _PS_TOOL_DIR_.'pear_xml_parser/');
define('_PS_SWIFT_DIR_',             _PS_TOOL_DIR_.'swift/');
define('_PS_TAASC_PATH_',            _PS_TOOL_DIR_.'taasc/');
define('_PS_TCPDF_PATH_',            _PS_TOOL_DIR_.'tcpdf/');

define('_PS_IMG_DIR_',               _PS_ROOT_DIR_.'/img/');

if (!defined('_PS_HOST_MODE_'))
	define('_PS_CORE_IMG_DIR_',      _PS_CORE_DIR_.'/img/');
else
	define('_PS_CORE_IMG_DIR_',      _PS_ROOT_DIR_.'/img/');

define('_PS_CAT_IMG_DIR_',           _PS_IMG_DIR_.'c/');
define('_PS_COL_IMG_DIR_',			 _PS_IMG_DIR_.'co/');
define('_PS_EMPLOYEE_IMG_DIR_',      _PS_IMG_DIR_.'e/');
define('_PS_GENDERS_DIR_',           _PS_IMG_DIR_.'genders/');
define('_PS_LANG_IMG_DIR_',          _PS_IMG_DIR_.'l/');
define('_PS_MANU_IMG_DIR_',          _PS_IMG_DIR_.'m/');
define('_PS_ORDER_STATE_IMG_DIR_',   _PS_IMG_DIR_.'os/');
define('_PS_PROD_IMG_DIR_',          _PS_IMG_DIR_.'p/');
define('_PS_SCENE_IMG_DIR_',         _PS_IMG_DIR_.'scenes/');
define('_PS_SCENE_THUMB_IMG_DIR_',   _PS_IMG_DIR_.'scenes/thumbs/');
define('_PS_SHIP_IMG_DIR_',          _PS_IMG_DIR_.'s/');
define('_PS_STORE_IMG_DIR_',		 _PS_IMG_DIR_.'st/');
define('_PS_SUPP_IMG_DIR_',          _PS_IMG_DIR_.'su/');
define('_PS_TMP_IMG_DIR_',           _PS_IMG_DIR_.'tmp/');

/* settings php */
define('_PS_TRANS_PATTERN_',            '(.*[^\\\\])');
define('_PS_MIN_TIME_GENERATE_PASSWD_', '360');
if (!defined('_PS_MAGIC_QUOTES_GPC_'))
	define('_PS_MAGIC_QUOTES_GPC_',         get_magic_quotes_gpc());

define('_CAN_LOAD_FILES_', 1);

/* Order statuses
Order statuses have been moved into config.inc.php file for backward compatibility reasons */

/* Tax behavior */
define('PS_PRODUCT_TAX', 0);
define('PS_STATE_TAX', 1);
define('PS_BOTH_TAX', 2);

define('PS_TAX_EXC', 1);
define('PS_TAX_INC', 0);

define('PS_ORDER_PROCESS_STANDARD', 0);
define('PS_ORDER_PROCESS_OPC', 1);

define('PS_ROUND_UP', 0);
define('PS_ROUND_DOWN', 1);
define('PS_ROUND_HALF_UP', 2);
define('PS_ROUND_HALF_DOWN', 3);
define('PS_ROUND_HALF_EVEN', 4);
define('PS_ROUND_HALF_ODD', 5);

/* Backward compatibility */
define('PS_ROUND_HALF', PS_ROUND_HALF_UP);

/* Registration behavior */
define('PS_REGISTRATION_PROCESS_STANDARD', 0);
define('PS_REGISTRATION_PROCESS_AIO', 1);

/* Carrier::getCarriers() filter */
// these defines are DEPRECATED since 1.4.5 version
define('PS_CARRIERS_ONLY', 1);
define('CARRIERS_MODULE', 2);
define('CARRIERS_MODULE_NEED_RANGE', 3);
define('PS_CARRIERS_AND_CARRIER_MODULES_NEED_RANGE', 4);
define('ALL_CARRIERS', 5);

/* SQL Replication management */
define('_PS_USE_SQL_SLAVE_', 0);

/* PS Technical configuration */
define('_PS_ADMIN_PROFILE_', 1);

/* Stock Movement */
define('_STOCK_MOVEMENT_ORDER_REASON_', 3);
define('_STOCK_MOVEMENT_MISSING_REASON_', 4);

/**
 * @deprecated 1.5.0.1
 * @see Configuration::get('PS_CUSTOMER_GROUP')
 */
define('_PS_DEFAULT_CUSTOMER_GROUP_', 3);

define('_PS_CACHEFS_DIRECTORY_', _PS_ROOT_DIR_.'/cache/cachefs/');

/* Geolocation */
define('_PS_GEOLOCATION_NO_CATALOG_', 0);
define('_PS_GEOLOCATION_NO_ORDER_', 1);

define('MIN_PASSWD_LENGTH', 8);

define('_PS_SMARTY_NO_COMPILE_', 0);
define('_PS_SMARTY_CHECK_COMPILE_', 1);
define('_PS_SMARTY_FORCE_COMPILE_', 2);

define('_PS_SMARTY_CONSOLE_CLOSE_', 0);
define('_PS_SMARTY_CONSOLE_OPEN_BY_URL_', 1);
define('_PS_SMARTY_CONSOLE_OPEN_', 2);

define('_PS_JQUERY_VERSION_', '1.11.0');

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Vale...ya me va...uffff menos mal, llevaba desde ayer con esto y ya me temía lo peor. 

 

Al final he dejado el defines.inc como me has dicho y ha aparecido. 

 

Lo que no entiendo es como modifiqué eso. Yo pensaba que era por el index.php pero se ve que toqué algo de ahí. 

 

Muchas gracias por todo de verdad. 

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