White Screen homepage

[Selmak]

Hi all, 

 

I an using PS for a couple of weeks en filled it with a lot of products. Now i want to go live and after an update, the home page is just a white screen. In the backoffice some of the menus are just a white screen to. I have searched internet but could not find a solution for my problem. 

 

I am currently using version: Prestashop versie 1.6.0.14

 

I can see the following message at configuration information: 

Missing files (2) 

• .gitignore
• .gitmodules

 

Does anyone know how to fix this please? 

 

Regards, 

 

Selmak

[vekia]

white screen = errors

please turn on error reporting

 

so, please follow guidelines below:

 

 

prestashop max v1.5.3

open file: config/config.inc.php
find this line: @ini_set('display_errors', 'off');

change to look like this: @ini_set('display_errors', 'on');

 

 

 

prestashop above v1.5.3

open: config/defines.inc.php

find this line: define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

then you will see detailed information about error

please paste it here

[Selmak]

Thank you Vekia for your answer. I have changed it and I can see this at my homepage:

Fatal error: Uncaught --> Smarty: unable to write file /var/www/domains/vakwerkafdruk.nl/www/cache/smarty/cache/blocknewproducts_tab/20150722/1/13/50/28/73/wrt55afb04946ea32_81470326 <-- thrown in /var/www/domains/vakwerkafdruk.nl/www/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46

 

I don't know what it means actually.

[Selmak]

Problem solved actually. I called my hosting party and they told me it had to do with not enough webspace. It was a coincidence that it happend after the update!

 

Problem solved! Thanks for helping!