creative7 Posted July 20, 2015 Share Posted July 20, 2015 I have followed the guide here: http://doc.prestashop.com/display/PS16/System+Administrator+Guide#SystemAdministratorGuide-MovingPrestaShop I have copied all files to a separate folder, directed it in subdomain, created a copy of the database, redirected via config file to DB, then when i try to sign in with the /admin extension on the domain and it shows a blank page any help appreciated Link to comment Share on other sites More sharing options...
creative7 Posted July 20, 2015 Author Share Posted July 20, 2015 just turned debugging on and got this error: Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /home/cabinx/public_html/shop/cache/smarty/compile/wrt55ace939a14958.67908365' in /home/cabinx/public_html/shop/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /home/cabinx/public_html/shop/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/home/cabinx/pu...', '<?php /* Smarty...', Object(Smarty)) #1 /home/cabinx/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatebase.php(155): Smarty_Internal_Template->compileTemplateSource() #2 /home/cabinx/public_html/shop/controllers/admin/AdminHomeController.php(154): Smarty_Internal_TemplateBase->fetch() #3 /home/cabinx/public_html/shop/controllers/admin/AdminHomeController.php(686): AdminHomeControllerCore->_displayOptimizationTips() #4 /home/cabinx/public_html/shop/classes/controller/Controller.php(167): AdminHomeControllerCore->initContent() #5 /home/cabinx/public_html/shop/classes/Dispatcher.php(348): Control in /home/cabinx/public_html/shop/tools/smarty/sysplugins/smarty_internal_write_file.php on line 44 anyone know? Link to comment Share on other sites More sharing options...
codemayday Posted July 20, 2015 Share Posted July 20, 2015 Have you checked the permissions for your new sub-domain? Link to comment Share on other sites More sharing options...
creative7 Posted July 21, 2015 Author Share Posted July 21, 2015 Was a permissions problem with smarty folders any reason why the sub domain website admin panel works but site link displays a white page? Link to comment Share on other sites More sharing options...
Zohaib-fk Posted July 21, 2015 Share Posted July 21, 2015 (edited) Hi , Check by removing cache from admin panel. Front-office URL,SEO URL. When I change domain or URL of the prestashop for my websites,above mention fields need updates. Edited June 10, 2021 by Zohaib-fk (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted July 22, 2015 Share Posted July 22, 2015 If you can access the back office, clear cache in the performance options Link to comment Share on other sites More sharing options...
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