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Problem - field tracking # does not appear even though tracking url has been set


minh

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I use two carriers. I have entered the url for tracking # for both carriers (Shipping >> Carriers >> [individual carriers]). The url is correct, not doubt about that. But on the order page the field to enter tracking # only appears for one of my carriers but not the other. What's wrong here? The configuration is the same for both carriers, as far as I understand.

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