Google Analytics API not woking

RedPig · July 14, 2015

Hi guys,

I have looked through the forum and can only really find 1 post with the same problem but its has had no replies. SO im starting a new threat to hopefully get some attention to it.

I have loaded and put in my Google Analytics code (the UA-65xxxxxx code) into the module as normal. All seems to work fine there. However when I go to the Google Analytics API v1.1.0 Module and try and load in my credentials I get the following error.

400. That’s an error.

Error: invalid_request

Invalid parameter value for redirect_uri: Missing scheme: modules/gapi/oauth2callback.php

Learn more

Request Details

scope=https://www.googleapis.com/auth/analytics.readonly
response_type=code
access_type=offline
redirect_uri=modules/gapi/oauth2callback.php
approval_prompt=force
state=1-e9f5f745e933668baadd02a2fefae061
client_id=300039335954-tr0pli7nb88ir979a2ne3brbnp6sr3af.apps.googleusercontent.com

That’s all we know.

I have tried just about everthing I could find on the little posts I could find.

Any help or suggestions would be much appreciated.

yoimthebest · July 14, 2015

same problem here, wrote here to get post update by email.

mynewborn · July 14, 2015

Is it this problem you get (see attachment).

If it's, I think it is after you pressed the button 'no tests received' into PS backoffice>modules>Google API

Well after you get the error, just go to the previous page on your internet browser and normally you will get a green button with example: "yesterday your shop received 100 visitors for a total of...".

If not, you need to Enable your API into Google developers.

Edited July 14, 2015 by mynewborn (see edit history)

RedPig · July 14, 2015

Hi mynewborn,

Thanks for the reply. That is the error Im getting. If I go back to the previous page all I get is the Google Analytics API module asking me to ender in the details again.

My API is active in google developers and the credentials are setup as well. Maybe Ive done something wrong there.

Edited July 14, 2015 by RedPig (see edit history)

mynewborn · July 14, 2015

I did my settings into this: https://console.developers.google.com

If it works you should get something like in attachment (i completed today, so nothing to show in the graphics).

RedPig · July 15, 2015

Hi mynewborn,

Thats exactly where I did mine. How ever when I go to the screen (like in your attachment) No requests or anything are there. I have loaded everything as per the instructions with and with out www. Still when I add the credential details to the Google API module I get that error.

roed · July 15, 2015

Same here. It started after upgrading PS to 1.6.1.0 so I think that is the reason.

mynewborn · July 15, 2015

Normally it can't be the update (i think). I hope you can fix it. Maybe do step by step again...

RedPig · July 16, 2015

So gone through it all step by step and reloaded and refreshed everything. Does somebody know where I could download that module again. (the ones in the store are all paide modules) Maybe deleting the module and re-installing it will help. The only thing I can think of now is that the module has an issue.

mynewborn · July 17, 2015

here you can download the module for free. The module has no issue, because else there would be more people with this problem and mine is working fine.

navodyc4 · July 17, 2015

Hi,

but problem is in API Google Analytics module. Try change in modules/gapi/gapi.php this two rows:

$shop = new Shop(Shop::getContextShopID(true));

and

$shop = new Shop(Shop::getContextShopID(true));

to (only remove true)

$shop = new Shop(Shop::getContextShopID());

RedPig · July 18, 2015

Hi navodyc4

Thanks so much for the reply. I have tried your suggestion.

It finally seems to be doing somthing at least. It now asked me for permission which I granted. However when its done I get the following messages.

Google API Authorization granted but access token cannot be retrieved and Cannot retrieve test results.

Thanks navodyc4 It finally feels like IM getting somewhere. Do you perhaps know why I would be getting those 2 errors above?

UPDATE:

I have tried to submit the details a few times now and get a mixture of the above 2 errors and Google is unreachable (check your firewall).

Final UPDATE:

After re-submitting about 10 times it finally took and everything is working.

THANK YOU SO MUCH navodyc4 and to all who tried to help. This has been bugging me for WEEKS.

Edited July 18, 2015 by RedPig (see edit history)

Statuesque · July 28, 2015

navodyc4 - you genius

For about 5 weeks I have been trying to get this working after it stopped randomly for some reason. Your fix has worked immediately. Thank you so much. This has ben bugging the hell out of me. Contacted web hosts, have uninstalled google modules so many times, have created new projects, reset secret etc etc. I am now very happy

clneal2003 · July 29, 2015

How do manipulate module code? I've tried everything state above multiple multiple times. It seems somewhere the prestashop directions are outdated or missing something. When you go through google and enable api's in the https://console.developers.google.com/project/agile-polymer-102103/apiui/apis/library?authuser=1 the UI is different... then when you "create client ID" a you can't enter your site and site/modules/gapi/oauth2callback.php until you "configure consent".

I'm thoroughly confused... Also, does the analytics information get pulled to the Prestashop Dashboard after all this?

clneal2003 · July 29, 2015

myshop/gapi/gapi.php is blank.

clneal2003 · July 29, 2015

This actually worked! I can't believe it took 3 days to find your work around... and then another half an hour to get implemented. THANKS. I'll just look for your post after the next updates.

dunikowski · July 29, 2015

Removing 'true' from lines 135 and 164 in modules/gapi/gapi.php worked for me. Thank you so much.

For editing php files, use Notepad++ https://notepad-plus-plus.org/download/v6.8.html

Yegoh · July 29, 2015

Thx for the tip.

ThiloH · July 31, 2015

That solution worked for me, too.

Thanks!

abehsera · August 6, 2015

It also worked for me!

Vitazzz · August 12, 2015

Applied this change, still got same error..

JLeonrp · August 12, 2015

Thanks a lot for this! It worked for me also. Can't believe it took me 2 days to find this post to help me solve the problem

Ballerina'sWorld · August 13, 2015

What can I do? I have the same problem but I use Cloud version so to change the rows I think it is impossible... Please help.

gabdara · August 13, 2015

If you setup a FTP account from My store > Manage store you will be able to modify your modules files.

Janvier-nuio · August 13, 2015

Didn't really work for me, now I get :

Could it be because I use https ?

Edited August 13, 2015 by Janvier-nuio (see edit history)

Ballerina'sWorld · August 13, 2015

Cool! I have been looking for it about for 3 days how I can modify files... Thank you.

dformica · August 15, 2015

This worked for me, Thank you!! Connection was successful but I have the following message "Cannot retrieve test results".

Edited August 15, 2015 by dformica (see edit history)

rickczsu · August 18, 2015

navodyc4: Many thanks

Chima42 · August 18, 2015

Worked for me too

THIS WORKED FOR ME TOO. AFTER 3 HOURS OF SEARCHING. Thnak you so much !

Cruck · August 21, 2015

Thank you navodyc4

This solved my problem too.

dformica · August 21, 2015

Anyone getting "Cannot retrieve test results" after applying navodyc4 fix?

moraira · August 21, 2015

Thanks Mate... like a boss

moraira · August 21, 2015

make sure you are logged your browser with your right google account when you configure the module.

protechtrader · August 23, 2015

The fix worked for me as well on 1.6.1.1 but it gives this error on the backend on module and performance tabs at the top:

2 errors

gapi (parse error in /modules/gapi/gapi.php)
gapi (class missing in /modules/gapi/gapi.php)

When I replace the gapi.php with original this error is gone but the module goes back to not working. Remove the two "true" words from the code as per the fix and the module works but I get this error.

How can I remove this error?

protechtrader · August 24, 2015

Anyone have any thoughts? Module seems to work great with this basic fix, just removing the 8 characters outlined in this post fixed it for me ("true" & " true"), but it left me with this error on the backoffice, it is on the dashboard and everywhere in backoffice.

Alvaroso · August 25, 2015

I have the same problem.

Ballerina'sWorld · August 25, 2015

I had the same problems.

Regarding those 2 errors in backoffice, go to your modules and check Google Analytics API because after that fixing it came again like "Install". I clicked on it, and it was written that it is already installed but errors disappeared.

Then regarding "Cannot retrieve test results" and this error:

Error: redirect_uri_mismatch

Application: TPV Analytics API

The redirect URI in the request: http:/..... /modules/gapi/oauth2callback.php did not match a registered redirect URI...

I have found that google sometimes cannot read "www" and really this worked for me:

1) In Developers Console - Consent Screen in Homepage URL - remove "www" so it will stay only http://domain.com and

2) in Developers Console - Credentials - Cliend ID - Authorized Javascript Origins

http://www.domain.com

http://domain.com

3) and in Authorized redirect URI

http://www.domain.com/modules/gapi/oauth2callback.php

protechtrader · August 26, 2015

This didnt work for me at all I tried multiple times.

I overwrote the module with the version on github @ https://github.com/PrestaShop/gapi and it fixed this error and original problem. Modification was not needed.

moderk · September 2, 2015

I don't have such lines

$shop = new Shop(Shop::getContextShopID(true));

and

$shop = new Shop(Shop::getContextShopID(true));

In my modules/gapi/gapi.php and have same problem.

Any solution ?

My module version : 1.2.0

PRESTA SHOP: 1.6.0.14

pawelwaw · September 2, 2015

Hi,

I have the same problem as moderk, my version of presta is 1.6.0.5, because I made update this module to 1.2.0 and then I remove true value from getContextShopID functions.

When I make autorization then I saw message, that I should confirm - so I confirm this.

However in google Analitics, I see only how many users is on my site, I don't see conversions in E-commerce even I saw It earlier.

Can anybody know where the problem is?

dannunz · September 11, 2015

Grazie!!! Thank u so much navodyc4 !!!!

Jeroen040 · September 22, 2015

Great solution! Thank you for that!

But I also get 2 errors in backoffice:

gapi (parse fout in /modules/gapi/gapi.php)
gapi (klasse ontbreekt in /modules/gapi/gapi.php)

Any help on how to fix this?

Poolpoelone · September 23, 2015

This solution works 4 me ª!! tnx navodyc4

sounds · September 25, 2015

Thanks for the solution, removing true from line 135 and 164 worked for me in ps 1.6.1.1

The only problem I see is when I save the module settings, Cannot retrieve test results

Admin27 · September 27, 2015

Now Solved the problem

bynovita · September 28, 2015

Cannot retrieve test results

help

daniloas · October 1, 2015

navodyc4

You are F#$@! genius!!!!

THANK YOU mate!!!!

carmy · October 3, 2015

Thank you navodyc4!

It worked for me!

Prestashop version 1.6.0.14

Edited October 3, 2015 by carmy (see edit history)

bynovita · October 5, 2015

help

1.6.1.1

Edited October 5, 2015 by bynovita (see edit history)

durthu · October 5, 2015

The changes in gapi.php files worked like a charm, however, I'm also seeng this error:

Jeroen040 · October 5, 2015

Has anybody found a solution to get rid of this annoying error:

2 fouten

gapi (parse fout in /modules/gapi/gapi.php)
gapi (klasse ontbreekt in /modules/gapi/gapi.php)

Edit:

Found the solution. After you've edited the file and GAPI is working, put "true" back into the lines and upload the file again. Errors are gone and it is still working.

Edited October 6, 2015 by Eurobesparen (see edit history)

tsunamisurfing · October 6, 2015

Fantastic! It's work fine on my shop!

Note: that I've removed "true" on the line 238 in addition to 135 and 164.

uelskid · October 10, 2015

Yo!

My 2 cents: thanks navodyc4 for a nice solution, BUT i was recieving "cant recieve test results" error still.

1) So i've dowloaded a new gapi from here https://github.com/PrestaShop/gapi

2) Just deleted the old gapi and put this one instead

3) Removed "true" from the line 238 (as tsunamisurfing) said

After that it worked for me straight away.

sounds · October 11, 2015

I almost forgot how I got that error Cannot retrieve test results

Anyway, I went back to modules and searched gapi,

I copied the client id, client secret and profile info,

Then clicked save & configure & save & authenticate, no errors.

So I'm guessing the error is gone.

dungeoncrawler · October 12, 2015

Brilliant! Thank you.

Dear Prestashop, please fix this in your next update!

qaphsiel · October 14, 2015

Google API Authorization granted

×Cannot retrieve test results

Facing the same issue too

JackusD · December 16, 2015

Having this issue too. Was working for a few months and suddenly today it started saying "Google is unreachable (check your firewall)".

I've tried all the solutions offered here without any luck... Anybody have any other suggestions?

Chingy59 · March 14, 2016

Hello,

I have the same issue as JackusD. It was working perfectly for nearly a year and suddenly started showing "Google is unreachable (check your firewall)".

I tried all the solutions I could find in this forum without success.

Does anyone have a real way to fix this ?

Thanks in advance,

Vlam · May 24, 2016

Hello,

Same issue as @JackusD and @Chingy59.

How do you fix it ?

Edited May 24, 2016 by Vlam (see edit history)

Vlam · May 26, 2016

UP

JLeonrp · May 26, 2016

Hey @Vlam,

I've been dealing with an erratic working on the default Analytics module for several months, so what I decided to do was to simply put the analytics code directly into the header.tpl under the /themes/mytheme/ location and inside literal tags. Everything runs smoothly now.

JackusD · May 26, 2016

Thanks, @JLeonrp, I'll give this a go! Were you getting the "Google is unreachable (check your firewall)" error too?

JLeonrp · May 26, 2016

Yes @JackusD, among others. Tested a lot of possible solutions but nothing worked, so I decided to go back to basis and write the code into the header and now the analytics work like a charm.

Of course, don't expect to see Google analytics graphs or results on your backoffice. I disabled the module to avoid confusion.

JackusD · May 26, 2016

Ahh, ok, so you're still having issues with the Google Analytics API module then?

Vlam · June 15, 2016

Still no solution (?)

Vlam · June 20, 2016

I just update to 1.6.1.6 version and google analytics API works fine now.

Marek_O · December 1, 2016

I use PS 1.6.1.6 and gapi v1.2.1 still get this error after havin set up everything in Google and gapi module:

400. That’s an error.

Error: invalid_request

Missing required parameter: redirect_uri

Learn more

Request Details

amp;access_type=offline
amp;scope=https://www.googleapis.com/auth/analytics.readonly
amp;approval_prompt=force
response_type=code
amp;state=1-3100bcf4d5db6808454c17a46c
amp;client_id=55059508707-j__removed_by_me__nrnajefogaik.apps.googleusercontent.com
amp;redirect_uri=http://www.fuzzmatazz.com/modules/gapi/oauth2callback.php

But I don'T get it, the redirect_url is part of the reqeust as I can see in the last line: "amp;client_id=55059508707-dg3clu76j__removed_by_me__nrnajefogaik.apps.googleusercontent.com"

???

Edited December 1, 2016 by Marek_O (see edit history)

Marek_O · December 1, 2016

I got a bit further, i found out the during the credential test, the gapi modules decode every "&" in the url to "amp;" but the url ends up corrupted ...

like "https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=..." but it should be:

https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=

So after deleting all "amp;" and just hitting enter, i got the google page to grant access, but now i get the Error in the module saying:

"Google API Authorization granted but access token cannot be retrieved"

and

"Cannot retrieve test results"

Google Analytics API not woking

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