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Error when customer tryes to upload image.


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I run a shop with items to be printed. Like t-shirts, photomugs etc. This requires the customer to upload a image or text before adding the item to the cart. But when pressing upload button an error message appears, and nothing is uploadet.

how can i solve this problem?

Thanks.

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What is the error? 

 

Also, what is the size of the image your customers are trying to upload.

 

You can set a limit for the maximum size for attachments. The default is 8MB. you can change it from your back office Administration > Preferences > under the Upload Quota block. 

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You can set a limit for the maximum size for attachments. The default is 8MB. you can change it from your back office Administration > Preferences > under the Upload Quota block. 

 

This value may also be limited by your server configuration. In order to be able to set this to a higher value, in your php server configuration (php.ini) you need to have the values of upload_max_filesize and post_max_size equal or greater than the file size you want your users to be able to upload.

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