Ajax30 Posted June 29, 2015 Share Posted June 29, 2015 (edited) UPDATE: I was told, by the hosting company that the e-mail has to be explicitly configured. I went Advanced Parameters -> E-mail and found what you can see in the screenshot. I was told, by the hosting company, what to put where, but it does not work. The data I am sure of is in the screenshot. Can anybody give me a hand with the rest? I have recently moved a site build on Prestashop 1.5.2 from one domain (chiloticupushup.ro) to another (loulou.ro). The migration went well and everything works as it should except the Mail Alerts (version 2.4) module. While before the migration, whenever a new order was placed, an email was send to a certain e-mail address, after the migration no emails announcing new orders are send. What could have gone wrong? Is that a common issue? Thank you! Edited July 10, 2015 by Ajax30 (see edit history) Link to comment Share on other sites More sharing options...
Rolige Posted June 29, 2015 Share Posted June 29, 2015 Try resetting the module and configure again, and be sure that you are using the latest version. Link to comment Share on other sites More sharing options...
Ajax30 Posted June 30, 2015 Author Share Posted June 30, 2015 @COTOKO: I did reset it: it did not solve the problem. Link to comment Share on other sites More sharing options...
Rolige Posted June 30, 2015 Share Posted June 30, 2015 Enable the debug mode and see what happen when a email from mail alerts need to be sent. Link to comment Share on other sites More sharing options...
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