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problem of the couriers


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I write because I have problems with the inclusion of the couriers, I followed all the instructions but do not appear in the shopping cart. I also added weight and shipping options in the products but do not know how.

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  • 1 month later...

Hello to everybody,

 

I have this weird problem I hope someone can help me.

 

Few months ago I set different carriers for different zones (Europe, Europe-non EU, Slovenia, Italy and Croatia). It all worked fine. Today I wanted to change prices for carriers that not send to Slovenia, but now they are just not showing up. If a customer from Italy makes an order, he sees the carriers that ship to Slovenia but not the one that ships to Italy. If in the BO in the carrier that ships to Italy I check also Slovenia as zone and give also a price, it appears on FO (with prices for Slovenia).

 

I checked all the zones, regions, states and it is all enabled. I checked the payment systems that are available for the carrier and it is enabled. I checked also the advanced managament stock - available.

 

I really don't know where the problem is. Can anyone help me? Any idea?

 

Thanks a LOT!

 

ps.:using PS 1.6.0.9

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Have you cleared all caches on the website and your browser. Always the best starting point7

Then give your shop URL so it can be tested

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After checking and rechecking the carriers still did not work. So I upgraded to 1.6.1, thinking that maybe this would solve the problem but it wasn't so.

 

Still facing the same problem: the carriers ranges do not work for any other country except Slovenia. I tried to place an order also from an italian IP but still getting prices as I were in Slovenia. Double checked the zones, countries, stock managment, payments but all the parameters are ok. Don't know what else to do.

 

Can anyone help me? Please?

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