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Problem with dashboard, no data, the refresh is working in continue


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Hello.
 For a couple of days i nottice that on my prestashop the dashboard does not shows any values anymore.
 
post-888776-0-15260600-1432667850_thumb.jpg
 
Is staying like that for minutes. I try with Firefox and Chrome. Nothing is changing.
I try selecting another period,nothing.
 
I have PrestaShop version 1.6.0.13
Server information Linux #1 SMP Tue Aug 19 10:37:27 EDT 2014 x86_64
Server software version Apache
PHP version 5.3.29
Memory limit 256M
Max execution time 300
MySQL version 5.5.42-cll
MySQL server localhost
Tables prefix ps_
MySQL engine InnoDB
 
Even here at

List of changed files  , is refreshing continue.
post-888776-0-07152400-1432667857_thumb.jpg
 
I belive that it has  somethig to do with the database. The STATS is working fine, no error.

 

I thougt that my problem was about

Current online customers , that i had reach at Guest ID 8833, and the data base is to big. With PHPMYADMIN i see that my database is 19,4 Mb .

 

I installed Database Optimization v1.1 - by MyPresta.eu , delete everything from there, and no change.

 

On my test site, which is a copy of my "production" site, everything was working fine, so i made a back-up from my production site, import it on my test site, and now i have the same problem with my test site. So there is something with my database .  I can send  login information to my test site for troubleshooting.

 

 

How can i solve it ? What other informationdo you need ?

 

Thank you.

 

 

 

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I found the problem.

 It was a module that it was installed a couple of days ago.

 Now i unninstall it and dashboard is working.

 What should i do with this topic ? Delete it ?

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  • 5 months later...

Hi 

 

I got same problem

 

Can you tell me what module made the problem.

 

Thank you

 

Hello.

 I modified a module from my local courier partner (in romania) , and i did it wrong. After this i install that module and prestashop begin to have problems.When i figured out what was the problem, i unninstal that module and prestashop was working fine. I dont think the name of the module helps you, because that courier does not exists in Spain.

Have a nice day.

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