unable to set up email using SMTP

[scompass]

I have the same issue with not being able to set up the email:

• cloud with my own domain name
• SMTP info verified with my hosting company, however the email is still not working.  I get the same message as  Error: Please check your configuration  Authentication failed using username '[email protected]' and password '************'
• What is Sendin Blue account?

 

Need your help asap.

[selectshop.at]

Perhaps this topic solves your problem: https://www.prestashop.com/forums/topic/413414-setting-up-email-with-prestashop/

Edited May 27, 2015 by selectshop.at (see edit history)