japanknife Posted May 25, 2015 Share Posted May 25, 2015 I tried to update from 1.4.7.0 to 1.5.5.0 and 1.5.3.0 with the module and it was not possible. With the manual update both times I receive the following message: <action result="fail" error="34"> and the error I think it is: <phpMsgError> <![CDATA[ 1 error(s) : <br/>[insert order detail 2] - Got a packet bigger than 'max_allowed_packet' bytes ]]> </phpMsgError> <phpNumberError> <![CDATA[ 1 ]]> </phpNumberError> When I go to the backoffice all the things looks well, but the the order have no details, I can not see the articles that the customers had bought. I tried two times with different versions of prestashop and I had the same error. Any idea or solution ? Thanks Link to comment Share on other sites More sharing options...
tuk66 Posted May 26, 2015 Share Posted May 26, 2015 It looks like a database configuration problem https://dev.mysql.com/doc/refman/5.1/en/packet-too-large.html Link to comment Share on other sites More sharing options...
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