Back Office Prices - Specifc Prices and Quantity Discounts

[davidell]

Hi, I have an interesting problem with my latest installation of PS.

 

After migrating several thousand old orders from OSCommerce to this new installation, I have come to the point where i need to add the latest couple of hundred manually since the migration.

 

The issue I am facing is when it comes to the Order Price being displayed.  Other than the base price they are never correct in the back office.  All Quantity Discounts for each product have been set up correctly, and tested in the front end.  Working perfectly.  However, when I come to add orders manually in the back office, the quantity discounts displayed are NEVER correct.  Base price is correct, but that is it?

Taking one product as example.  Base price for 1 item without tax is 3.52 - like I've mentioned, base price is always correct...

 

Order 10 the price in the back office should be 1.59 but shows 1.92

>25 back office should be 1.24 but shows 1.63?

>50 back office should be 1.06 but shows 1.48?

100 back office should be 0.97 but shows 1.00?

etc.

Luckily I can modify the prices manually each time, but I would really like to know where these figures are coming from?

This occurs for all products with a quantity discount, like I say the front end works and calculates all prices perfectly.  Just when adding Orders manually does this happen.  Where these prices are coming from I have no idea?

Done the usual Google / PS Forum search but can't seem to find any similar instances as yet.

Just wondered if anyone had any ideas?

[davidell]

*BUMP*  nearly a week and no reply

[davidell]

I'm slowly narrowing down this problem... it occurs to me that when testing the front office the same thing is happening, but only for New Clients?!  Whether or not you are logged in, or simply browsing as a guest.

 

There are NO Customer Groups or Price Rules set up?

 

I migrated a few thousand Customers to this new PS installation, when placing a dummy order using one of these existing accounts, quantity discounts are calculated correctly.

 

The issue (same as when adding orders via the Back Office as outlined in the OP) is when adding new orders for new clients?

 

Why if logged in as an existing client, do the prices get calculated correctly, and not if your new to the site?

Edited June 2, 2015 by davidell (see edit history)