micemincer Posted May 22, 2015 Share Posted May 22, 2015 Hi, When I change order status to "shipping" in BO - prstashop sends an email to related client, using designated email template - "shipping" in this case. Problem is that instead of tracking link in that email there is an empty var: {followup} I noticed it also when I created custom template for email for some new status, and I used only defined variables (variables that are in default email templates) and again some are ok and some are not and they display in curly braces like this: {payment}. Does anyone have any idea what could be the problem? I tried to search for solution but no luck. Version is 1.6.0.14 - upgraded from 1.5.3 Best Regards, Mac Link to comment Share on other sites More sharing options...
micemincer Posted May 25, 2015 Author Share Posted May 25, 2015 Bump - anyone? I also noticed that variable {shop_logo} is also empty thus every email sent to the client has no logo but empty var in curly braces, and logo image is in attachement. But - logo appears when a custom email template is sent. Why is that - any ideas? Link to comment Share on other sites More sharing options...
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