yay Posted May 18, 2015 Share Posted May 18, 2015 (edited) I have a weird problem in PS 1.5.6.2. I have a customer group that has a fixed discount, set in the Customer group settings. For simplicity, let's say the discount is 50 %. This works great when a group member place a normal order in the shop, the discount is counted correctly. But when adding additional products to the order in the back-office (by clicking the Add product button in the order) sometimes the Customer group discount seems to be added twice, meaning that customers get another 50% off a price that's already discounted by 50 %. The price is displayed correctly when you search for the product but as soon as you hit the second Add product button, the product is added to the cart with an incorrect price. There are no other discounts, specific prices or modules that should affect the prices, and as stated, everything works in the front-office so that would indicate a bug in the back-office. Has anyone stumbled upon this before or have any clues what to do? Edited September 9, 2015 by yay (see edit history) Link to comment Share on other sites More sharing options...
S7 Media Ltd Posted September 9, 2015 Share Posted September 9, 2015 Hi there, I'm having a double discount issue too, but it's not effecting groups as such. I have a site-wide 10% off voucher code, that, upon payment, adds another 10% off the basket value. Googled and googled and can't find any information on this. Link to comment Share on other sites More sharing options...
MaxPayneNSK Posted September 9, 2015 Share Posted September 9, 2015 https://www.prestashop.com/forums/topic/290274-disabling-discounts-cart-rules-to-items-already-on-sale/?p=1638061 Link to comment Share on other sites More sharing options...
yay Posted September 9, 2015 Author Share Posted September 9, 2015 Completely forgot about this problem. For my issue it turned out the problem was the percentage itself, it was set to 55% which caused this mess. 55.01% worked as well as any other figure aside from 55. God knows why... Link to comment Share on other sites More sharing options...
S7 Media Ltd Posted September 9, 2015 Share Posted September 9, 2015 Thanks folks. Turns out the order_payment.tpl was displaying the discount twice - the actual payment processors (paypal for example) displayed the correct price., so no money was actually being lost. In the end, I did some digging around on github and downloaded an updated the order_payment.tpl file which has now fixed the issue. Anyone looking for it (I'm on PS 1.6.0.9): https://raw.githubusercontent.com/PrestaShop/PrestaShop/220a7eb7927dc1860c3a139adcf3680857689010/themes/default-bootstrap/order-payment.tpl Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now