Registration of more than 4 delivery addresses by same customer not possible?

[ilias61]

A customer with 6 different addresses  (his HQ & 5 sales points - one VAT with HQ and 5 braches), registered his first address as his HQ. Then he kept registering separately each one of the 5 sales points addresses, as he needs a separate delivery slip for each one of them. We realised that:

- on front office he can see only the first 4 registrations (HQ and 3 sales point), the last 2 missing

- on the back office: CUSTOMERS>customers>View>ADDRESSES:  we can see only the first 4 registrations (HQ and 3 sales point)

- at same time on back office: CUSTOMERS>addresses: we can see all 6 registrations

Nevertheless, during checking out in the conclusion of an order, he has the possibility of choosing the delivery address from the drop down menu among the first 4 registrations, the rest not shown.

 

Is this a preset for max. 4 addresses per registration or we have set something wrong?

Edited May 17, 2015 by ilias61 (see edit history)

[Dh42]

What version of PrestaShop is this happening in?

[ilias61]

What version of PrestaShop is this happening in?

Hello Dh42,

 

details of configuarion information below:

STORE INFORMATION

PrestaShop version 1.6.0.14

Current theme in use default-bootstrap

SERVER INFORMATION

Server information Linux #1 SMP Thu Dec 18 06:49:17 EST 2014 x86_64

Server software version Apache

PHP version 5.2.17

Memory limit 128M

Max execution time 30

 DATABASE INFORMATION

MySQL version 5.1.73

Tables prefix ps_

MySQL engine InnoDB

LIST OF CHANGED FILES

Changed/missing files have been detected.

Missing files (2)

• .gitignore
• .gitmodules

Updated files (2)

• CONTRIBUTORS.md
• config/defines.inc.php

[tuk66]

It must be something different than number of addresses. I can use 5 addresses without a problem.

[Raxox]

I have this error in Prestashop 1.6.1.7

Anyone have a solution