ShaoDow Posted May 13, 2015 Share Posted May 13, 2015 Hi all, I hope this finds you well. I'm a musician, I've been working on my merchandise site for the best part of a week. I'm finally getting close to the end and have run into an annoying hurdle. Initially when I selected a product and did a test run through the checkout it would offer me free shipping with excitement. This was the complete opposite to the shipping rules that I'd painstakingly set up. Making sure that the price parameters were all in the correct order. Luckily I've manage to fix this by now adding a warehouse in. Don't know why it worked, it just did. Trouble is now I have a new problem. I'll explain it best I can. A wristband on my site is £3 with postage of £1.50. When I select this all is well. A T Shirt on my site is £18 with postage of £3.50. When I select this there's no problem. If I try to buy both of them together the site insists on charging me £5 despite the fact that I know that I set the £3.50 shipping cost to operate within the £14 - £29 price bracket. If I try to add two t shirts or two wristbands for instance there's no trouble but separate products attempt to charge separate shipping fees and then add it together at the end. I've tried too many things to name so I'd really appreciate someone with some experience giving me a hand before I smash my laptop and go to live on an island without technology. My site is currently at http://www.ShaoDowMusic.com/prestashop I plan to move it to http://www.DiYGang.co.uk I have no idea how to do this either but one brain melting problem at a time eh? Thank you kindly ShaoDow Link to comment Share on other sites More sharing options...
CEWD Posted May 13, 2015 Share Posted May 13, 2015 Hi ShadDow,I'm doing this from memory so forgive me if it's not bang on. So I think you set up you carriers using the 'according to price' method which I believe you may have already done, then just make sure you have additional shipping fees in each product set to 0.Also let me know if you need help migrating the site and i'll talk you through it.Let me know if that works.Cewd Link to comment Share on other sites More sharing options...
ShaoDow Posted May 13, 2015 Author Share Posted May 13, 2015 Hi ShadDow, I'm doing this from memory so forgive me if it's not bang on. So I think you set up you carriers using the 'according to price' method which I believe you may have already done, then just make sure you have additional shipping fees in each product set to 0. Also let me know if you need help migrating the site and i'll talk you through it. Let me know if that works. Cewd Thanks for your quick response, yeah my carrier is set according to price and I made sure to set additional shipping fees on everything to zero and still no luck. If I can get this sorted soon I'll definitely be looking to move the site this evening so your help would be appreciated. What's the best way to discuss it with you? Link to comment Share on other sites More sharing options...
CEWD Posted May 13, 2015 Share Posted May 13, 2015 Under Shipping > Preferences is 'handling charges' set to 0If the two domains are on the same hosting account then it will be easy. I'm assuming you're on shared cPanel hosting?If they're on different hosts then this tutorial will guide you though the process, ignore step 9.... you shouldn't have to do that in PS 1.6.http://www.templatemonster.com/help/prestashop-1-5-x-how-to-move-your-website-from-one-domain-to-another.htmlEither reply or send me a message through the forum. Link to comment Share on other sites More sharing options...
ShaoDow Posted May 13, 2015 Author Share Posted May 13, 2015 Under Shipping > Preferences is 'handling charges' set to 0 If the two domains are on the same hosting account then it will be easy. I'm assuming you're on shared cPanel hosting? If they're on different hosts then this tutorial will guide you though the process, ignore step 9.... you shouldn't have to do that in PS 1.6. http://www.templatemonster.com/help/prestashop-1-5-x-how-to-move-your-website-from-one-domain-to-another.html Either reply or send me a message through the forum. Under Shipping > Preferences is 'handling charges' set to 0 If the two domains are on the same hosting account then it will be easy. I'm assuming you're on shared cPanel hosting? If they're on different hosts then this tutorial will guide you though the process, ignore step 9.... you shouldn't have to do that in PS 1.6. http://www.templatemonster.com/help/prestashop-1-5-x-how-to-move-your-website-from-one-domain-to-another.html Either reply or send me a message through the forum. Yeah all of that has been set to 0, I've pretty much zeroed most things that I'm not using. Both sites are hosted by the same company so should be under the same control panel. I'd like to do it so that it displays as www.DiYGang.co.uk through and you don't see the prestashop url at all. Is that possible? Link to comment Share on other sites More sharing options...
CEWD Posted May 13, 2015 Share Posted May 13, 2015 Yes of course, i'm assuming you have access to the cPanel? I see you have a redirect at that address, probably worth disabling that when you install. Link to comment Share on other sites More sharing options...
ShaoDow Posted May 14, 2015 Author Share Posted May 14, 2015 Anyone else have any suggestions or able to help with the shipping issue? Link to comment Share on other sites More sharing options...
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