Evelita Posted May 13, 2015 Share Posted May 13, 2015 Hello, I've problem with my Prestashop: when I'm adding a new, or saving an old product, it takes ages to save. Sometime i get "500 Internal server error". The front page loading time looks OK (but could be better). I'm using default prestashop theme, just adding a lot of products for a new shop, and it so slow... Can anyone give a suggestion how to make it faster? I'm using 1.6.0.14 Link to comment Share on other sites More sharing options...
Evelita Posted May 14, 2015 Author Share Posted May 14, 2015 When I get the "500 Internal server error", log says that it is [Thu May 14 09:32:56 2015] [warn] [client ] mod_fcgid: read data timeout in 120 seconds, referer: http://test.*****.**/*****/index.php?controller=AdminProducts&id_category=12&addproduct&token=6c15b5207478f09a7ceb45524be9e5b0[Thu May 14 09:32:56 2015] [error] [client ] Premature end of script headers: index.php, referer: http://test.*****.**/*****/index.php?controller=AdminProducts&id_category=12&addproduct&token=6c15b5207478f09a7ceb45524be9e5b0 What is wrong with Prestashop? Please help... Link to comment Share on other sites More sharing options...
sadlyblue Posted May 23, 2015 Share Posted May 23, 2015 I'm having the save problem with v1.6.0.9.We have multishop, but even selecting only one field to change (like the product name) and saving it,it takes forever to complete and sometime it timeout (at 300s). Is there a way to enable the debug when saving a product to check where is it taking too long? Link to comment Share on other sites More sharing options...
Joe Sixpack Posted August 20, 2015 Share Posted August 20, 2015 (edited) Hi, do you have found any solution? i have the same problem on the pages loading the module list (Backend) PS 1.6.1.0 (Update from 1.6.0.14) Edited August 20, 2015 by Joe Sixpack (see edit history) Link to comment Share on other sites More sharing options...
Joe Sixpack Posted September 10, 2015 Share Posted September 10, 2015 hi again after spending a lot of time disabling an enabling Modules, i found out, the Module XML / SWF Charts v1 - von PrestaShop was responsible for my very very slow Module page (in BO). it was not enabled, just installed. Still, it was the reason that the initContent partly went up to 70 seconds loading time!! after complete uninstallation , the module page is running again very fast. wtf is this module for? Link to comment Share on other sites More sharing options...
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