Totti Posted May 11, 2015 Share Posted May 11, 2015 Hello,I noticed that with the latest version of prestashop (first it was not so) when I update an order, now I also updates the status of 'order and send emails to customers.I was wondering if there was a way to avoid this. Link to comment Share on other sites More sharing options...
quax Posted July 10, 2015 Share Posted July 10, 2015 Same here. When we update the order entity over webservice, the current status gets added again (duplicates) and the customer receives the according e-mail. 1 Link to comment Share on other sites More sharing options...
kmorgen Posted April 4, 2017 Share Posted April 4, 2017 Found a solution to this? Still bugging me in PS 1.6.1.11 :-( - when the tracking number is being returned to PS from the Webservice (carrier), the actual Order Status is being triggered one more time, resulting in the order status email being sent again. Link to comment Share on other sites More sharing options...
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