beyonceuk1 Posted May 5, 2015 Share Posted May 5, 2015 Very strange problem here. I'm using PS 1.5 Multistore, but only one new shop is being affected. Checkout looks fine with postage included. When a Customer pays, the order is set to "Payment Error" status stating that the Customer has overpaid, and this is because the order postage amount has been removed from the order. Driving me mad - cannot work out what is going on. I've called WorldPay as I'm using their payment module and they're saying it's definitely a Prestashop problem. Can anyone help? Link to comment Share on other sites More sharing options...
beyonceuk1 Posted May 6, 2015 Author Share Posted May 6, 2015 No-one have any ideas? Link to comment Share on other sites More sharing options...
beyonceuk1 Posted May 31, 2015 Author Share Posted May 31, 2015 Wow - no one has ever had this problem? Any idea if it's likely to be a module or theme problem? I'm still using Prestashop v.1.5 - could the module processing have changed so it's sending the wrong info back to Prestashop after payment? This is such a nightmare Link to comment Share on other sites More sharing options...
beyonceuk1 Posted February 8, 2016 Author Share Posted February 8, 2016 Still haven't found a solution to this - if anyone has any ideas it would really be appreciated. The items where this is happening are paper tickets, so the weight is tiny and only one shipping option is allowed. Link to comment Share on other sites More sharing options...
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