Not Getting Lowest Pice Using Multiple Groups & Specific Prices

[IeM]

V1.6.0.14

Hi,

Not getting the lowest price from multiple group specific prices.

 

Eg.

Have a customer that is a member of 2 custom discount groups.

Each of the two groups has a Specific Price set on some products, therefore, some products have a Retail Price, Group Disc 1 Price, and a Group Disc 2 Price.

All products actually have a Group Disc 1  specific price and only some have a Group Disc 2 specific price (Important).

The price for Group Disc 2 is LESS than Group Disc 1 meaning that the Group Disc 2 discount % is larger.

 

The Problem

The customer's (only some customers) Default Group is Group Disc 1 but they are also a member of Group Disc 2.

When they come to a product that has a Group Disc 2 specific price attached to it they are still charged the larger Group Disc 1 price so they do not get the full discount that they deserve.

 

Now if you set the customer's Default Group to Group Disc 2 so that they can get the full Group Disc 2 discount, then they miss out on all of the Group Disc 1 discounts and are charged full retail on most of the products making things worse.

 

In Short

Customers do not get the lowest price available from all of the groups that they belong to. They can only get the discounts from their default group.

The customer price should be selected as the lowest price from the groups they belong to no matter what the default group is.

 

If I'm missing something and this can be done, please let me know as it is VERY important.

 

Thanks

[parsifal]

I don't think you are missing anything. AFAIK, this can't be done by PrestaShop's "out-of-the-box" functionality and you would need either a module or some customization in PrestaShop's core code...