Customer Comment module not working on Chrome and IE

[ArsalanAnsari]

Hi,

The problem i facing is when i click on button "write your review" then it shows only back screen without fancy box popup window that problem happening only in chrome and IE but its working fine in firefox.

When i try to open up the code window using inspect element its showing all the codes related to "Customer Commets" module but popup not showing. Please See image attached.

 

Help Please.

 

PS 1.6.0.9 (default-bootstrap theme)

 

http://the-leather-shop.com/us/index.php?id_product=1&controller=product

[sandipchandela]

Check your console while inspect element.

Enable guest comment/review for a while

Thanks

[ArsalanAnsari]

  On 4/22/2015 at 11:29 AM, archSandy said:

Check your console while inspect element.

Enable guest comment/review for a while

Thanks

thanks for the reply its enable now. I already checked the console but i didn't find any issue.

maybe its some kind of css problem.

BTW on my local its working fine on chrome.

Edited April 22, 2015 by ArsalanAnsari (see edit history)

[sandipchandela]

#video_container conflicting with fancybox.

#video_container { position: fixed; left: 0; right: 0; bottom: 0; top: 0; text-align: center; z-index: -2; display: none;}

z-index: -2; remove this property from #video_container.

This will sort out your issue.

 

Thanks

 

[ArsalanAnsari]

  On 4/22/2015 at 12:02 PM, archSandy said:

 

#video_container conflicting with fancybox.

#video_container { position: fixed; left: 0; right: 0; bottom: 0; top: 0; text-align: center; z-index: -2; display: none;}

z-index: -2; remove this property from #video_container.

This will sort out your issue.

 

Thanks

 

 

thank you so much ArchSandy.

really appreciated.

[sandipchandela]

  On 4/22/2015 at 12:14 PM, ArsalanAnsari said:

thank you so much ArchSandy.

really appreciated.

Pleased to help you a little.

 

Thanks