Timpet Posted February 9, 2010 Share Posted February 9, 2010 Hello everyone.Now I have searched and searched and searched, and I simply can not figure out how a customer creates an RMA case. I have suggested RMA, but when you walk under my RMA matters in my account menu, so it says just that you do not have any RMA Authorized søren what should I do?Nor can I change the stock status manually, and not written down the warehouse when an order is made. Auto stock is turned on?To last so I get a javascript error on product.php, making that I can not use ajax to put things in the basket.webby is www.verdious-wardrobe.dk/shop/ Link to comment Share on other sites More sharing options...
D-fox Posted February 9, 2010 Share Posted February 9, 2010 1.you can "return" products to stock and raise a credit note and/or voucher An RMA number is not provided by PS2.Stock status can be changed manually. 3.what error ? Link to comment Share on other sites More sharing options...
Timpet Posted February 9, 2010 Author Share Posted February 9, 2010 The error goes:Details about the error on the WebUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB5)Timestamp: Tue, 9 Feb 2010 13:38:37 UTCMessage: There is a syntax errorLine: 198Character: 20Code: 0URI: http://www.verdious-wardrobe.dk/shop/Perhaps someone could zip up all the product files and send them to me (working files offcouse)I cannot write the stock-field at the Back office at a product thats allready there. I go catalog->product->edit And why doesnt the stock change on its own when i has bin activated?What is the RMA part of the users account fore then? Link to comment Share on other sites More sharing options...
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