Add order message to confirmation email PS 1.6

Pieter · March 28, 2015

Hi

in PS1.6.0.14 i try to add order message to email config.

made change in classes/paymentModule.php

add in 692

$order_message = Message::getMessagesByOrderId($order->id, false);

add in 747

'{order_message}' => $order_message[0]['message']

This worked fine in PS 1.4 but in PS 1.6 the BO orders does not load anymore .

Any clues?

Pieter · April 7, 2015

anyone?

Stofferdreng · July 3, 2015

Did you find a solutuion to get the Message into Order Confirmation email to customer ?

BR

Christopher

Pieter · July 3, 2015

Hi,

No, no solution yet.

So if you find it, please post it here as well!

regards,

Pieter

MilkSheikh · July 28, 2015

Hello,

The solution proposed here works also on 1.6 :

https://www.prestashop.com/forums/topic/109873-customer-message-in-customer-confirmation-email/

Cheers

Pieter · July 28, 2015

Thanks! Works perfectly.

Stofferdreng · July 28, 2015

I cant get it to work :-(

Running PrestaShop version: 1.6.0.14 with default-bootstrap Theme

Below a small piece of PaymentModule.php where i have added the lines in Bold

I have also added {message} in the order_conf.html - but i still only get the text: {message} in the email :-(

// Send an e-mail to customer (one order = one email)

if ($id_order_state != Configuration::get('PS_OS_ERROR') && $id_order_state != Configuration::get('PS_OS_CANCELED') && $this->context->customer->id)

{

$invoice = new Address($order->id_address_invoice);

$delivery = new Address($order->id_address_delivery);

$delivery_state = $delivery->id_state ? new State($delivery->id_state) : false;

$invoice_state = $invoice->id_state ? new State($invoice->id_state) : false;

$customer_message = $order->getFirstMessage();

$data = array(

'{message}' => $customer_message,

'{firstname}' => $this->context->customer->firstname,

'{lastname}' => $this->context->customer->lastname,

'{email}' => $this->context->customer->email,

MilkSheikh · July 28, 2015

Hi Stofferdreng,

This is how the codes is on my file (below) and it seems that it matches yours so it seems that the mistake comes from your email template modification rather.

Can you show how you have modified the email template? Did you do html and txt versions?

if ($id_order_state != Configuration::get('PS_OS_ERROR') && $id_order_state != Configuration::get('PS_OS_CANCELED') && $this->context->customer->id)
					{
						$invoice = new Address($order->id_address_invoice);
						$delivery = new Address($order->id_address_delivery);
						$delivery_state = $delivery->id_state ? new State($delivery->id_state) : false;
						$invoice_state = $invoice->id_state ? new State($invoice->id_state) : false;
                                                $customer_message = $order->getFirstMessage();

						$data = array(
                                                '{message}' => $customer_message,
						'{firstname}' => $this->context->customer->firstname,
						'{lastname}' => $this->context->customer->lastname,

						....

Stofferdreng · July 28, 2015

I have only modified the html template.... please see code below, "message" area marked with Bold

<tbody>

<tr>

<tbody>

<tr>

</tr>

<tr>

<p><span class="title" style="font-weight: 500; font-size: 28px; text-transform: uppercase; line-height: 33px;">HEJ {firstname}</span><br /> <span class="subtitle" style="font-weight: 500; font-size: 16px; text-transform: uppercase; line-height: 25px;">DETTE ER EN AUTOMATISK BESTILLINGS BEKRÆFTELSE.</span></p>

<p><strong>DU VIL MODTAGE EN ORDREBEKRÆFTELSE NÅR VORES KUNDESERVICE HAR VIDEREBEHANDLET DIN BESTILLING</strong></p>

</td>

</tr>

<tr>

</tr>

<tr>

<p style="margin: 3px 0 7px; text-transform: uppercase; font-weight: 500; font-size: 18px; border-bottom: 1px solid #d6d4d4!important; padding-bottom: 10px;">Bestillings detaljer</p>

<p><span style="color: #777;"><span style="color: #333;"><strong>ID:</strong></span> {order_name} afgivet {date}</span><span style="color: #777;"><br /><span style="color: #333;"><strong>Betaling:</strong></span> {payment}<br /><span style="color: #333;"><strong>Rekv. nr. / besked:</strong></span> {message}</span></p>

</td>

</tr>

<tr>

<thead>

<tr>

<th style="background-color: #fbfbfb; font-family: Arial; color: #333333; font-size: 13px; padding: 10px; border: 1px solid #dddddd !important; text-align: left;">Varenummer</th>

<th style="background-color: #fbfbfb; font-family: Arial; color: #333333; font-size: 13px; padding: 10px; border: 1px solid #dddddd !important; text-align: left;">Antal</th>

</tr>

</thead>

<tbody>

<tr>

<td style="color: #777; padding: 10px!important; border: 1px solid #DDD!important;" colspan="5">{products}</td>

</tr>

<tr>

<td style="color: #777; padding: 10px!important; border: 1px solid #DDD!important;" colspan="5">{discounts}</td>

</tr>

<td style="color: #333; padding: 10px!important; border: 1px solid #DDD!important;" colspan="4" align="right" bgcolor="#fbfbfb"><strong>Varer</strong></td>

<td style="color: #333; padding: 10px!important; border: 1px solid #DDD!important;" align="right" bgcolor="#fbfbfb">{total_products}</td>

</tr>

</tr>

</tr>

<p><font size="2" color="#555454" face="Open-sans, sans-serif"><strong>Forsendelse inkl. miljøafgift (inkl. moms)</strong></font></p>

<p><font size="2" color="#555454" face="Open-sans, sans-serif"><strong> samt administrationsgebyr på order under 2.500</strong></font></p>

</td>

<td style="color: #333; padding: 10px!important; border: 1px solid #DDD!important;" align="right" bgcolor="#fbfbfb">{total_shipping}</td>

</tr>

<td style="color: #333; padding: 10px!important; border: 1px solid #DDD!important;" align="right" bgcolor="#fbfbfb">{total_tax_paid}</td>

</tr>

<td class="total" style="color: #555454; padding: 10px!important; border: 1px solid #DDD!important; font-size: 18px; font-weight: 500; font-family: Open-sans, sans-serif;" colspan="4" align="right" bgcolor="#fbfbfb"><strong>Fakturabeløb i alt (inkl. moms)</strong></td>

<td class="total_amount" style="color: #333; padding: 10px!important; border: 1px solid #DDD!important; font-size: 21px; font-weight: 500; font-family: Open-sans, sans-serif;" align="right" bgcolor="#fbfbfb">{total_paid}</td>

</tr>

</tbody>

</table>

</td>

</tr>

<tr>

<p style="margin: 3px 0 7px; text-transform: uppercase; font-weight: 500; font-size: 18px; border-bottom: 1px solid #d6d4d4!important; padding-bottom: 10px;">Forsendelse</p>

<span style="color: #777;"><span style="color: #333;"><strong>Forsendelsesfirma:</strong></span> {carrier}<br /></span></td>

</tr>

<tr>

</tr>

<tr>

<tbody>

<tr>

<p style="margin: 3px 0 7px; text-transform: uppercase; font-weight: 500; font-size: 18px; border-bottom: 1px solid #d6d4d4!important; padding-bottom: 10px;">Leveringsadresse</p>

<span style="color: #777;"> {delivery_block_html} </span></td>

<p style="margin: 3px 0 7px; text-transform: uppercase; font-weight: 500; font-size: 18px; border-bottom: 1px solid #d6d4d4!important; padding-bottom: 10px;">Faktura adresse</p>

<span style="color: #777;"> {invoice_block_html} </span></td>

</tr>

</tbody>

</table>

</td>

</tr>

<tr>

</tr>

<tr>

<td class="linkbelow" style="border: none; padding: 7px 0;">Du kan følge denne og dine tidligere bestillinger ved at klikke her: <a style="color: #337ff1;" href="{my_account_url}">"Min konto"</a></td>

</tr>

<tr>

</tr>

</tbody>

</table>

</td>

</tr>

</tbody>

</table>

MilkSheikh · July 28, 2015

Allright, I see. It is better that you do this modification through your email templates in the PS back-office (in email translations) rather than through the files on the server, to avoid any mistakes.

Just go in the emails translation section of the BO: core emails / order_conf and add the text as below:

- In htlml version, wherever you want the message to appear in the template: YOUR MESSAGE: '{message}'

- In text version: same

YOUR MESSAGE: {message}

This is just raw editing. Then you can do any visual modifications/customization also if you like.

Don't forget to undo the modifications you did on the server to avoid overlaping

Edited July 28, 2015 by MilkSheikh (see edit history)

Stofferdreng · July 28, 2015

If i use the BO to translate, it crashed ALL emails totally, moving logo to button and others.

So that is not an option :-(

MilkSheikh · July 28, 2015

wow, that's a more serious problem then... If you still want to do it through the server files, then do not forget to edit the .txt file too then else the message would not appear

Stofferdreng · July 28, 2015

I have also edited the .txt file - no changes

MilkSheikh · July 28, 2015

Have you tried positionning the 'message' code part somewhere else in the html template ? Like in the very bottom of the email

Stofferdreng · July 28, 2015

No changes

MilkSheikh · July 28, 2015

sorry mate really can't see why it doesn't work for you

Stofferdreng · July 28, 2015

DOOOOH

I finally solved the problem myself :-)

I was using a COD payment module, so I had to make the changes in "codfee.php" located in "/modules/codfee"

MilkSheikh · July 28, 2015

Well done ! That was really tricky

Add order message to confirmation email PS 1.6

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