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Categories disappears from menu and also from categories footer


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post-396314-0-69903400-1426746358_thumb.jpg

I am using Prestashop 1.6.0.5

 

I have created several categories and sub categories in backoffice.

 

I am facing problem with displaying all categories in top menu as well as categories block in footer.

 

Categories are not showing in menu module also. Only root is showing. So I am not able to pick the categories.

 

I have attached the screen shot

 

post-396314-0-69903400-1426746358_thumb.jpg

post-396314-0-49887900-1426827977_thumb.jpg

Edited by soportea (see edit history)
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I can´t see the pictures I don´t know why, but i will say this:

 

Are the categories checked to be displayed? (Go to catalog->categories and in the last column see if theres a check or a cross, active it if not checked)

 

Please if you can upload again the pictures, I don´t know if it´s just me that i cannot download them.

 

Cheers

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