Elaine Leung Posted March 19, 2015 Share Posted March 19, 2015 I don't understand why I lost my Google verification. I have placed the HTML tag in Header.PTL under <head> but verification fail. Please help. Thank you in advance Elaine Link to comment Share on other sites More sharing options...
PrestaShopDeveloper Posted March 19, 2015 Share Posted March 19, 2015 Can you provide the url of the store? Link to comment Share on other sites More sharing options...
Elaine Leung Posted March 20, 2015 Author Share Posted March 20, 2015 naturalskincarelondon.co.uk Thank you elaine Link to comment Share on other sites More sharing options...
Zoe Rigley Posted March 23, 2015 Share Posted March 23, 2015 Hi Elaine, Was the store verified, then became unverified without you changing the code? Or has it never been verified? I see the code in your source ok. Have you tried requesting another code to put in the header? Zoe Link to comment Share on other sites More sharing options...
Elaine Leung Posted March 23, 2015 Author Share Posted March 23, 2015 Hi Zoe Thank you for helping me. The store was verified and then suddenly became unverified. I received an email from Google about my problem. I couldn't understand why. To answer your question I didn't request another code to put in the header? They asked me to paste in the homepage. Am I right to paste meta tag in /themes/default-bootstrap/header.tpl Thank you for helping me. Elaine Link to comment Share on other sites More sharing options...
Zoe Rigley Posted March 23, 2015 Share Posted March 23, 2015 Hi Elaine, What did the email say exactly? Have you tried clicking the "Verify" button again, and what did it say if you did?Have you implemented any new languages, or multi-store on your shop? No problem Zoe Link to comment Share on other sites More sharing options...
Elaine Leung Posted March 23, 2015 Author Share Posted March 23, 2015 The email said: We're writing to let you know that you have just lost your website URL claim in your Google Merchant Center account , for the following website URL:https://naturalskincarelondon.co.ukYou have lost your website URL claim because the Google Account associated with this Merchant Center acccount is no longer verified in Webmaster Tools. I have tried to verify again but fail each time. I have not implemented any new languages or multi-store on my shop. Thanks Elaine Link to comment Share on other sites More sharing options...
Zoe Rigley Posted March 23, 2015 Share Posted March 23, 2015 That's very strange- when you go to verify, does Google Webmaster Tools give you the same code to add to the header?Do you have access to the FTP? Could you verify by placing the .html code they offer in the root of your website instead? I'd also contact Google and ask them if they have any insight. Maybe run your website through some crawl software like Screaming Frog SEO Spider to see if there are any issues with crawlability? Thank you,Zoe Link to comment Share on other sites More sharing options...
foduu1 Posted June 3, 2015 Share Posted June 3, 2015 You can do again verification request with google. Link to comment Share on other sites More sharing options...
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