THEDert Posted February 4, 2010 Share Posted February 4, 2010 Prestashop is giving me tons of payment errorsI have searched for 1 week now and tried all solutions and none work.ExamplesCustomer purchases $61 in products, but was charged $69Customer purchases a item then uses a voucher to get a free item with purchase. Pays $21, but gets charged double shippingI have more examples too. I've always used prestashop and have never ran into this issue once before. Link to comment Share on other sites More sharing options...
tomerg3 Posted February 4, 2010 Share Posted February 4, 2010 Can you provide more information please...What version of Prestashop?What version of Payapl module? Link to comment Share on other sites More sharing options...
THEDert Posted February 4, 2010 Author Share Posted February 4, 2010 Sorry about that =)Version 1.2.5.0 PrestashopPayPal v1.6 Link to comment Share on other sites More sharing options...
tomerg3 Posted February 4, 2010 Share Posted February 4, 2010 Can you reproduce these problems?Try placing the same order that had the price difference.If you can reproduce it, than please post the details so I could take a look. Link to comment Share on other sites More sharing options...
THEDert Posted February 4, 2010 Author Share Posted February 4, 2010 NEver been able to reproduce. Seems to just happen Link to comment Share on other sites More sharing options...
tomerg3 Posted February 4, 2010 Share Posted February 4, 2010 The only other advice I can offer is to add the code from the lower section of http://www.presto-changeo.com/content/10-fixing-paypal-problemsThis will send you an email notification next time a paypal transaction is not complete, it will display the response from paypal which can help determine what went wrong. Link to comment Share on other sites More sharing options...
IBICO Posted February 4, 2010 Share Posted February 4, 2010 I upgraded yesterday because I started to have some e-mail problems and paypal error couple of times for some weeks ago.Since I upgraded to 1.3 alpha 1 to test if that would help I have had 3 paypal error last night from customer placing orders. Starting to to be irritating.Also Paypal do not show any item, qty on what is purchased like before.Also e-mail notification stopped working some time before I upgraded. That is also one reason I tried to upgrade. Warning: $183.91 paid instead of $223.00 !Original cart: Cart #004744Payment mode: PayPal (paypal)Products $223.00 Shipping $0.00 Total $223.00(Paid: $183.91) Warning: $183.91 paid instead of $223.00 !Original cart: Cart #004756Payment mode: PayPal (paypal)Products $670.00 Shipping $0.00 Total $670.00(Paid: $468.53) Warning: $41.26 paid instead of $59.00 !Original cart: Cart #004758Payment mode: PayPal (paypal)Products $50.00 Shipping $9.00 Total $59.00(Paid: $41.26) Link to comment Share on other sites More sharing options...
tomerg3 Posted February 4, 2010 Share Posted February 4, 2010 I cannot understand why you would upgrade a live site to an Alpha version, that is the eCommerce #1 no-no! Link to comment Share on other sites More sharing options...
THEDert Posted February 4, 2010 Author Share Posted February 4, 2010 I upgraded yesterday because I started to have some e-mail problems and paypal error couple of times for some weeks ago.Since I upgraded to 1.3 alpha 1 to test if that would help I have had 3 paypal error last night from customer placing orders. Starting to to be irritating.Also Paypal do not show any item, qty on what is purchased like before.Also e-mail notification stopped working some time before I upgraded. That is also one reason I tried to upgrade. Warning: $183.91 paid instead of $223.00 !Original cart: Cart #004744Payment mode: PayPal (paypal)Products $223.00 Shipping $0.00 Total $223.00(Paid: $183.91) Warning: $183.91 paid instead of $223.00 !Original cart: Cart #004756Payment mode: PayPal (paypal)Products $670.00 Shipping $0.00 Total $670.00(Paid: $468.53) Warning: $41.26 paid instead of $59.00 !Original cart: Cart #004758Payment mode: PayPal (paypal)Products $50.00 Shipping $9.00 Total $59.00(Paid: $41.26) Yes, it is very annoying. Seems you and I are in the same boat. We do large amounts of sales a day. I do about 4800 a day and now have problems with 3/5 orders Link to comment Share on other sites More sharing options...
mooshi Posted February 4, 2010 Share Posted February 4, 2010 Hi!Just a question...under payments in the bo, do you have your payment/country restrictions set? Link to comment Share on other sites More sharing options...
tomerg3 Posted February 4, 2010 Share Posted February 4, 2010 Yes, it is very annoying. Seems you and I are in the same boat. We do large amounts of sales a day. I do about 4800 a day and now have problems with 3/5 orders Why do you get a regular credit card processing, if you have such high volume?It's worth the SSL money, and will probably help you get better conversions.... Link to comment Share on other sites More sharing options...
THEDert Posted February 4, 2010 Author Share Posted February 4, 2010 Very true. I will try that Link to comment Share on other sites More sharing options...
IBICO Posted February 4, 2010 Share Posted February 4, 2010 Downgraded to 1.2.5 and see how it works. Only sad part is I wanted SSL now on my prestashop but my domain provider www.one.com don`t have that. Link to comment Share on other sites More sharing options...
THEDert Posted February 5, 2010 Author Share Posted February 5, 2010 Ok...so figured out the problem. It was a setting in paypal fucking up for some reason......anyways now when I add a voucher code to any order, it changes the shipping from prestashop and also on paypal, so customer is getting charged twice Link to comment Share on other sites More sharing options...
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