Installation stop at step 4...

[DavideTS]

Hello everybody!
I`m just new here, with a big problem to share with you.
I have a website with hostingzoom and I wonna install prestashop in it. Actually I have being trying doing this for all the day, but I can`t complete it and i don`t know what to try now. That`s why Im writing here. I explein you how I did procede:
Before installing Pshop I worked on my server: updated to php5, created a new database with sql with new user with all permissions. Then I updated all Pshop files and I changed the attribute on 777 in that files which require it. After this I proceded with the real installation on prestashop/install. Everithing good untill I arrive at step 4. At that step I fill all my company`s datas, my personal datas and my company`s logo. Than I click "next" to procede on 5th and last step but nothing change and i can`t do nothing but retry or close the window. There are no error messages, nothing, just the step 5 doesnt load on my page....isn`t it weird? So I tried to access anyway in admin section but actually the mail and pswd I typed just a while before dont` works. It seems that nothing concerning my new account have been wrote on sql database..what should I do? Sorry for my not really perfect english^^

[D-fox]

did you change /admin name to a new one ?
Deleted /install ?

[DavideTS]

I have an username for the database and I didnt change it...there is a way to set up admin profile manually from phpmyadmin?

[D-fox]

Oups, answered you on step 5 not 4.

for 4: did you check email settings, did you receive and email from your shop ?

check forum for "infomaniak" hosting there is a little modif to apply on some hosters.

[DavideTS]

I see.. I tried to set up a profile manually in the table ps_employer with phpmyadmin. Now i can get access in admin but i have just a partial control on it...infact I lack the bar with all instruments...that`s kind a weird.
It seems that when I install the software, prestashop can`t write down my admin profile on the database of my server. Infact, when I try to verify my mail on the 3rd step of the installation, i dont recive any mail.

[rocky]

There is a known issue where installation freezes if your email settings are incorrect. You can work around it by unchecking “Receive notifications by e-mail”. This will allow Prestashop to install correctly, but if you don’t enter working email settings, Prestashop will not be able to send emails.

[DavideTS]

Ok, I got the problem. My server is a 32 bit server with php 5.2.6...that seems bad:

* Some PHP 5 versions are bugged and prevent PrestaShop from working correctly:
- PHP 5.2.1 (authentication is impossible)
- PHP 5.2.6 (authentication is impossible under 64bits servers)
- PHP 5.2.9 (image management/upload broken)
- PHP < 5.2 (invalid date timezone)

There is any way to patch it and install it properly?

[Batman_Begins]

I was facing same problem, so i unchecked the Receive e-mail notifications and it worked for me. Thanks for a comment above given by "rocky". Keep rocking \m/

[dewaz]

i found the same problem and took me 4 time install before it works. just try to install 'lite' and not complete. at least it works for me.