websplash Posted March 11, 2015 Share Posted March 11, 2015 Using 1 - click upgrade I am getting a failure. Error while copying file /download/.htaccess Error when trying to upgrade file /download/.htaccess. Reverts back to 1.6.0.11? Also 1.6.0.9 to 1.6.0.11 upgrade seems to have corrupted database (problems with products dissapearing?) Link to comment Share on other sites More sharing options...
dtwfung Posted March 25, 2015 Share Posted March 25, 2015 I am having similar problem with bigger database. I perform a testing for upgrade from 1.6.0.11 to 1.6.0.14 with 1-click upgrade. The screen stayed at "database backup, 189 table(s) left (see attached screenshot)....for 5 minutes ... Then, browser timeout ....The upgrade did not perform when I re-login to BO... I wonder there is any setting required .... or any manual upgrade steps ... Link to comment Share on other sites More sharing options...
bellini13 Posted March 25, 2015 Share Posted March 25, 2015 The problem is that the process takes a while, especially if your database is large (which is impossible to know with the information you provided), and you are likely limited by your servers resources. I would suggest backing up your website and database separately, and then skipping this part during the upgrade. You should also contact your host and ask them to raise the max execution time. Link to comment Share on other sites More sharing options...
dtwfung Posted March 26, 2015 Share Posted March 26, 2015 It may cause by the server resources. But, I try again with 1-click upgrade v 1.5 on 1.6.0.11. It works very smoothly. Link to comment Share on other sites More sharing options...
mrjan Posted April 10, 2015 Share Posted April 10, 2015 The problem is that the process takes a while, especially if your database is large (which is impossible to know with the information you provided), and you are likely limited by your servers resources. I would suggest backing up your website and database separately, and then skipping this part during the upgrade. You should also contact your host and ask them to raise the max execution time. I have same problem. Same error masage. So I set max_execution_time to 3000 but no effect. What could be another reason please? I upgrade from 1.6.0.11 to 1.6.0.14 with 1Click module Thank you Link to comment Share on other sites More sharing options...
bellini13 Posted April 10, 2015 Share Posted April 10, 2015 3000 is 3000 seconds or 50 minutes. Are you saying the process ran for 50 minutes and then was killed? Link to comment Share on other sites More sharing options...
dtwfung Posted April 11, 2015 Share Posted April 11, 2015 I have same problem. Same error masage. So I set max_execution_time to 3000 but no effect. What could be another reason please? I upgrade from 1.6.0.11 to 1.6.0.14 with 1Click module Thank you Just share my experience. I just used max_execution_time = 240; memory_limit = 256 When I tried 1-click module v1.4.9 for upgrade from 1.6.0.11 to 1.6.0.14, the process hang forever... When I resume to admin panel and version remained 1.6.0.11. After I upgraded to 1-click module v1.5, same settings has no problem. The upgrade process (excluding backup) is just few minutes... p.s. I have about 800+ products and backup size is about 4 Gb. Hope this helps ... Link to comment Share on other sites More sharing options...
bellini13 Posted April 11, 2015 Share Posted April 11, 2015 (edited) p.s. I have about 800+ products and backup size is about 4 Gb. 4gb? is that the database backup size, or the website content backup size? that is an extremely large backup file for Prestashop for either one, you should really look into why you have such a large backup file, and in the future take your backups outside of the upgrade process. there is no reason to use the backup option during the upgrade if you can perform the backups manually before you do the upgrade Edited April 11, 2015 by bellini13 (see edit history) Link to comment Share on other sites More sharing options...
dtwfung Posted April 11, 2015 Share Posted April 11, 2015 4gb? is that the database backup size, or the website content backup size? that is an extremely large backup file for Prestashop for either one, you should really look into why you have such a large backup file, and in the future take your backups outside of the upgrade process. there is no reason to use the backup option during the upgrade if you can perform the backups manually before you do the upgrade 4Gb is the size of all files plus database. Majority is under img/p which is about 3Gb. I did not use the backup option of 1-click upgrade. I used the backup tool of my hosting company. I had the upgrade successfully and just want to share my experience to other users. I don't thing my size is BIG. When I user 1-click (v 1.4.9), the process hangs forever even I did not select backup option. When using 1-click v1.5, the process can complete successfully. Cheers Link to comment Share on other sites More sharing options...
mrjan Posted April 13, 2015 Share Posted April 13, 2015 3000 is 3000 seconds or 50 minutes. Are you saying the process ran for 50 minutes and then was killed? No, the process ran aprox 5 min and then I get same error message as above. Error while copying file /download/.htaccess Error when trying to upgrade file /download/.htaccess. Link to comment Share on other sites More sharing options...
dtwfung Posted April 13, 2015 Share Posted April 13, 2015 I think the upgrade process has not started... I got this error in very first trial, no such error when I change the permission of the .htaccess in the site with v1.5 of 1-click Link to comment Share on other sites More sharing options...
bellini13 Posted April 13, 2015 Share Posted April 13, 2015 No, the process ran aprox 5 min and then I get same error message as above. Error while copying file /download/.htaccess Error when trying to upgrade file /download/.htaccess. So this either means you set the value to 300 (5 minutes), not 3000 (50 minutes), or that your host ignores the max_execution_time setting, and kills any process that runs too long (5 minutes). There is not much we can do to help you with that, it is something you will need to speak to your host about Link to comment Share on other sites More sharing options...
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