kjharrison Posted March 10, 2015 Share Posted March 10, 2015 (edited) My web site was working fine, but now it's not loading. Is there a problem? Edited March 10, 2015 by kjharrison (see edit history) Link to comment Share on other sites More sharing options...
0 Guest Posted March 10, 2015 Share Posted March 10, 2015 Yes there is a problem! Sorry for being flippant, but I think we need some more details.What is not loading - front office, back office? Have you made any changes recently. Is your hosting company OK (perhaps they have an issue) What is the URL What versions of prestashop There is so much more you can tell us before we can help Link to comment Share on other sites More sharing options...
0 kjharrison Posted March 10, 2015 Author Share Posted March 10, 2015 I haven't made any changes. It's on the Presta Shop Cloud. http://www.seventhwindow.com/ Front office and back office Link to comment Share on other sites More sharing options...
0 Guest Posted March 10, 2015 Share Posted March 10, 2015 Working fine for me Perhaps Prstashop cloud had an outage Link to comment Share on other sites More sharing options...
0 kjharrison Posted March 10, 2015 Author Share Posted March 10, 2015 Does that happen often? I'm new to Prestashop Cloud. Always used a host, but thought the cloud would be easier and keep the store up to date. Link to comment Share on other sites More sharing options...
0 selectshop.at Posted March 11, 2015 Share Posted March 11, 2015 Till now I didn't noticed any problem, but when they are working on the server and this is restarting, it could be that the page is out of office for a moment. You simply should try later (10-15 minutes) 1 Link to comment Share on other sites More sharing options...
0 kjharrison Posted March 11, 2015 Author Share Posted March 11, 2015 Till now I didn't noticed any problem, but when they are working on the server and this is restarting, it could be that the page is out of office for a moment. You simply should try later (10-15 minutes) Good to know. Hopefully this won't be a common occurrence. Link to comment Share on other sites More sharing options...
0 selectshop.at Posted March 11, 2015 Share Posted March 11, 2015 If you don't want such things, than the only save way is to host and manage an own server ;-) 1 Link to comment Share on other sites More sharing options...
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kjharrison
My web site was working fine, but now it's not loading. Is there a problem?
Edited by kjharrison (see edit history)Link to comment
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