flyclothing Posted March 6, 2015 Share Posted March 6, 2015 I just updated the site yesterday to 1.6.0.13 yesterday and found my Prestashop site became extremely slow in both the back end and front end. I was glad to see another update was released today and hoped that it would fix some of the issues. Unfortunately, the site admin is constantly timing out and the front end is taking forever to load. I am continually receiving automated emails that my page load is high. I turned on error reporting and these instantly popup. [06-Mar-2015 13:23:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 190[06-Mar-2015 13:23:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 194[06-Mar-2015 13:23:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 197[06-Mar-2015 13:24:18 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code on line 190[06-Mar-2015 13:24:18 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code on line 194[06-Mar-2015 13:24:18 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code on line 197[06-Mar-2015 13:25:52 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 190[06-Mar-2015 13:25:52 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 194[06-Mar-2015 13:25:52 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 197[06-Mar-2015 13:26:40 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 190[06-Mar-2015 13:26:40 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 194[06-Mar-2015 13:26:40 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 197[06-Mar-2015 13:27:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 190[06-Mar-2015 13:27:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 194[06-Mar-2015 13:27:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 197[06-Mar-2015 13:27:13 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 190[06-Mar-2015 13:27:13 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 194[06-Mar-2015 13:27:13 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 197[06-Mar-2015 13:27:20 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 190[06-Mar-2015 13:27:20 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 194[06-Mar-2015 13:27:20 US/Eastern] PHP Notice: Trying to get property of non-object in /home/*****/public_html/cache/smarty/compile/62/67/14/62671472f5a0d8d05508bdbbf040ee08c653e14e.file.productcomments.tpl.php on line 197 Anyone else having similar issues or might it be specific to my install? Here is the site www.flyclothing.com Link to comment Share on other sites More sharing options...
Rolige Posted March 6, 2015 Share Posted March 6, 2015 Based in list of errors, you are having troubles with the module "productcomments", disable it, delete all the cache and try again. Link to comment Share on other sites More sharing options...
flyclothing Posted March 6, 2015 Author Share Posted March 6, 2015 Thanks for the reply! I disabled that module and the error quit but now another error is present and both sites are still slow and images missing. [06-Mar-2015 14:44:09 US/Eastern] PHP Notice: Undefined index: price_tax_exc in /home/****/public_html/cache/smarty/compile/e0/56/7d/e0567d6f150d977972f34052576213a8dd6de2ec.file.product-slider.tpl.cache.php on line 206[06-Mar-2015 14:44:09 US/Eastern] PHP Notice: Undefined index: price_tax_exc in /home/****/public_html/cache/smarty/compile/e0/56/7d/e0567d6f150d977972f34052576213a8dd6de2ec.file.product-slider.tpl.cache.php on line 206[06-Mar-2015 14:49:35 US/Eastern] PHP Notice: Undefined index: price_tax_exc in /home/****/public_html/cache/smarty/compile/e0/56/7d/e0567d6f150d977972f34052576213a8dd6de2ec.file.product-slider.tpl.cache.php on line 206[06-Mar-2015 14:49:35 US/Eastern] PHP Notice: Undefined index: price_tax_exc in /home/****/public_html/cache/smarty/compile/e0/56/7d/e0567d6f150d977972f34052576213a8dd6de2ec.file.product-slider.tpl.cache.php on line 206[06-Mar-2015 14:51:21 US/Eastern] PHP Notice: Undefined index: price_tax_exc in /home/****/public_html/cache/smarty/compile/e0/56/7d/e0567d6f150d977972f34052576213a8dd6de2ec.file.product-slider.tpl.cache.php on line 206[06-Mar-2015 14:51:21 US/Eastern] PHP Notice: Undefined index: price_tax_exc in /home/****/public_html/cache/smarty/compile/e0/56/7d/e0567d6f150d977972f34052576213a8dd6de2ec.file.product-slider.tpl.cache.php on line 206[06-Mar-2015 14:55:24 US/Eastern] PHP Notice: Undefined index: firstName in /home/****/public_html/cache/smarty/compile/4f/3a/50/4f3a508f4debedb22aab158705a1d18ba1985f5e.file.footer.tpl.php on line 108[06-Mar-2015 14:55:24 US/Eastern] PHP Notice: Trying to get property of non-object in /home/****/public_html/cache/smarty/compile/4f/3a/50/4f3a508f4debedb22aab158705a1d18ba1985f5e.file.footer.tpl.php on line 108[06-Mar-2015 14:55:24 US/Eastern] PHP Notice: Undefined index: lastName in /home/****/public_html/cache/smarty/compile/4f/3a/50/4f3a508f4debedb22aab158705a1d18ba1985f5e.file.footer.tpl.php on line 109[06-Mar-2015 14:55:24 US/Eastern] PHP Notice: Trying to get property of non-object in /home/****/public_html/cache/smarty/compile/4f/3a/50/4f3a508f4debedb22aab158705a1d18ba1985f5e.file.footer.tpl.php on line 109 Link to comment Share on other sites More sharing options...
bellini13 Posted March 6, 2015 Share Posted March 6, 2015 appears the product slider is a problem, in addition to the themes footer. Did you confirm that the theme and modules you are using will work with .13 or .14? I'm not sure why you are so quick to upgrade to software that was just released? Why not downgrade the store to what you had, create a test copy, and then upgrade the test store and work out the issues Link to comment Share on other sites More sharing options...
flyclothing Posted March 6, 2015 Author Share Posted March 6, 2015 Thanks for the response. I was definitely eager to update Prestashop from 1.6.0.9 to 1.6.0.13 in hopes that it fixed some minor issues but I also did the template upgrade at the same time and then errors started happening on the site. I was hoping that upgrading again (1.6.0.14) might overwrite (or fix) any issues with the initial upgrade, but it hasnt. I probably should have left it for the developer but I figured I could always restore the site to the old version if I got it wrong. Why not downgrade the store to what you had, create a test copy, and then upgrade the test store and work out the issues I wish I had these capabilities but I only have basic knowledge in upgrades, testing, etc. You also reminded me I still need to pick up your Virtual Merchant solution! Link to comment Share on other sites More sharing options...
Rolige Posted March 6, 2015 Share Posted March 6, 2015 Definitely the cause is incompatibility, If you are using a custom theme is not recommendable update, until exists a release of these theme for the new version. Remember that each update of prestashop contain a lot of changes in the theme. 2 Link to comment Share on other sites More sharing options...
flyclothing Posted March 6, 2015 Author Share Posted March 6, 2015 Thank you for the reply. Actually, the theme was confirmed to be compatible with 1.6.0.13. I also saw someone ask about 1.6.0.14 this morning and this was confirmed also. Do you think the issues are all theme related in addition to ridiculously slow admin and smarty issues? Link to comment Share on other sites More sharing options...
Rolige Posted March 6, 2015 Share Posted March 6, 2015 I don't know exactly, because the reason can be thousands, if you don't have knowledges the better option is seek support with a freelance. Link to comment Share on other sites More sharing options...
flyclothing Posted March 9, 2015 Author Share Posted March 9, 2015 I am having the theme looked at today to address the compatibility/module issues but I am also receiving these errors within the admin. It seems the payment information from PayPal is missing now and I am getting these errors. This was since the upgrade also. Notice on line 575 in file /home/******/public_html/modules/paypalusa/paypalusa.php[8] Undefined index:Notice on line 578 in file /home/******/public_html/modules/paypalusa/paypalusa.php[8] Undefined index: date_addNotice on line 49 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: id_transactionNotice on line 55 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: amountNotice on line 56 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: currencyNotice on line 62 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: modeNotice on line 69 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: date_addNotice on line 166 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: amountNotice on line 172 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: amountNotice on line 174 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code[8] Undefined index: id_transaction Link to comment Share on other sites More sharing options...
papagino Posted June 3, 2015 Share Posted June 3, 2015 I am having the theme looked at today to address the compatibility/module issues but I am also receiving these errors within the admin. It seems the payment information from PayPal is missing now and I am getting these errors. This was since the upgrade also. Notice on line 575 in file /home/******/public_html/modules/paypalusa/paypalusa.php [8] Undefined index: Notice on line 578 in file /home/******/public_html/modules/paypalusa/paypalusa.php [8] Undefined index: date_add Notice on line 49 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code [8] Undefined index: id_transaction Notice on line 55 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code [8] Undefined index: amount Notice on line 56 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code [8] Undefined index: currency Notice on line 62 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code [8] Undefined index: mode Notice on line 69 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code [8] Undefined index: date_add Notice on line 166 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code [8] Undefined index: amount Notice on line 172 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code [8] Undefined index: amount Notice on line 174 in file /home/******/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code [8] Undefined index: id_transaction Hi flyclothing, did you manage to fix your problem? I have the same Notice showing up on my errors logs. If you did found the problem, can you specify what you did so I can do the same. Cheers Dan Link to comment Share on other sites More sharing options...
1stbuy Posted August 3, 2015 Share Posted August 3, 2015 Hello, I am getting an error in order page at the bottom of the page stating Notice: Trying to get property of non-object in /home/addabuzz/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code on line 49 Please recommend us with possible options. Link to comment Share on other sites More sharing options...
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