【help】I cant visit my prestashop after installed successfully

[mint^^]

The environment of the server

system:Linux
Serve API: Apache 2.0 Handler
PHP：5.2.10
mysql：version 5.0.83


started to install, but not like before, when i input my domain name, it didnt go to install page automaticly
so i had to added " /install" after my domainname, then the install page came out.


but this page showed up firstly for 3 seconds
look here: http://baibaiyang.w271.bizcn.com/php/ps1.jpg


(step one)then this installation page showed up
look here: http://baibaiyang.w271.bizcn.com/php/ps2.jpg

(step two) if i got passed this step, that probably meant that everything is fine of my server environment, right?
look here: http://baibaiyang.w271.bizcn.com/php/ps3.jpg

(step three) database connected
look here: http://baibaiyang.w271.bizcn.com/php/ps4.jpg


(step four) nothing wrong , right?
look here: http://baibaiyang.w271.bizcn.com/php/ps5.jpg

(step fine)it is said, the prestashop is installed successfully
look here: http://baibaiyang.w271.bizcn.com/php/ps6.jpg


after i deleted "install" folder and the 3 txt files , i visited my domainname, but there is nothing ....
what's wrong??


i installed again, and got the same result, plz help me, and tell me what is wrong?

thank u very much, in urgency~

[MikeChoy]

based on your info; you did not rename admin to something new like adminXXXX.

to log on to your domain's BO, check the link at the top....if it is still admin, change it to the new adminXXXX

[mint^^]

thx there, however...

actually, i did that...even it didnt ask me to rename the admin's folder this time

but it still doesnt works, and im so confused what's wrong??

is there anybody to help?

[mint^^]

plz help me!

[mint^^]

nobody could help me....???

[rocky]

That warning message means that you should delete the install directory and readme files off your server before attempting to log in to the Back Office.

[JohnnyO_57]

I seem to be having a similar issue, although with a twist. I can access the store via this url
http://mall.twostrokemotocross.com

But am unable to access the backend using this url
http://mall.twostrokemotocross.com/admin/

All I get is a blank page on Safari and Firefox and an error message ("Remote Server or file not found") when using Opera.

I have deleted the install folder and text files as instructed.

My guess would be that there is a small "tweak" that I have missed. Any suggestions?

Thank you!

[brandonc503]

you would have had to change the name of the admin folder aswell as the install folder.. some just delete the install folder , which is fine, but rename the admin folder to something else.. that may help

[JohnnyO_57]

Thank you for your responce!

I did change the folder name and then changed it back when it didn't work.

Also sent a ticket to my hosting technicians and got back the following,

"The index script on the admin page appears to be falling due to improper inclusions:

# php -q index.php
PHP Warning: require_once(/home/twost1/public_html/mall/admin/../images.inc.php): failed to open stream: No such file or directory in /home/twost1/public_html/mall/admin/functions.php on line 14
PHP Fatal error: require_once(): Failed opening required '/home/twost1/public_html/mall/admin/../images.inc.php' (include_path='.:/usr/share/pear:/usr/share/php') in /home/twost1/public_html/mall/admin/functions.php on line 14

Please ensure that the include paths have been properly specified and that all of the script files have been properly uploaded."

According to this there are some lines of code missing?? I re-uploaded the admin folder and still the issue persists..

What am I doing wrong?

Thank you.

[JohnnyO_57]

Never mind!!

Somehow I missed installing the "images.inc.php" once this was done the page comes up.

Thank you for your help!