timmac14 Posted February 26, 2015 Share Posted February 26, 2015 (edited) Hello. I have a prestashop cloud shop...i bought a theme & i have been working on it over last couple days. Ive just come to log in & it takes me straight to a page, where it ask's me to start a new shop!!! Does anyone know whats going on? Thanks Tim Edited February 27, 2015 by timmac14 (see edit history) Link to comment Share on other sites More sharing options...
0 Vincent Beudez Posted February 26, 2015 Share Posted February 26, 2015 Hi, We are fixing a bug, and access to prestashop account is impossible during this time. No worry, your shop is still live and you still can access to your Back Office (if you want the direct link, ask me in private message). The bug will be fixed soon Link to comment Share on other sites More sharing options...
0 Vincent Beudez Posted February 26, 2015 Share Posted February 26, 2015 Should be ok now Link to comment Share on other sites More sharing options...
0 Antony Kitson Posted June 20, 2015 Share Posted June 20, 2015 I have this same problem, can you assist? Thanks. Link to comment Share on other sites More sharing options...
0 shell86 Posted June 30, 2015 Share Posted June 30, 2015 I can't log on to my store again today?! Anyone else having problems? Link to comment Share on other sites More sharing options...
0 Charles Wells Posted June 30, 2015 Share Posted June 30, 2015 We had a incident on our FR infrastructure this morning. It has been resolved. You can follow the status of PrestaShop Cloud via: http://status.prestashop.com Link to comment Share on other sites More sharing options...
0 A Kri Posted June 30, 2015 Share Posted June 30, 2015 My store is still completely down... Link to comment Share on other sites More sharing options...
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timmac14
Hello.
I have a prestashop cloud shop...i bought a theme & i have been working on it over last couple days. Ive just come to log in & it takes me straight to a page, where it ask's me to start a new shop!!!
Does anyone know whats going on?
Thanks
Tim
Edited by timmac14 (see edit history)Link to comment
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