Email reply link broken

[nnande]

Hi all!

 

I've faced the following problem: I send a message to a customer by BO. He receives a message with a reply link - by default to save the message thread.

 

The link looks like that: http://regionova.pl/kontakt?id_customer_thread=25&token=yDgbgtnrphRa

 

Entering it the contact page appears, but it's broken - can't enter any topic etc. I've discovered, that if i add "amp;" after ampersand symbol everything works.

 

The working link:  http://regionova.pl/kontakt?id_customer_thread=25&token=yDgbgtnrphRa

 

So, the question is what should i do to make prestashop render that "amp;" inside or maybe there is a different solution?

I've found that the {link} phrase is responsible to paste the proper link inside mail. The file is in mails\en\reply_msg.

 

Thanks.

 

[SandroR1]

HI nnande

 

I have the same problem, but I have not found any solution.

 

Do you have solved?

 

Thank you.

 

Hello.

 

--

 

Sandro

[rocky]

It's line 420 of controllers/admin/AdminCustomerThreadsController.php that creates that link:

                        '{link}' => Tools::url(
                            $this->context->link->getPageLink('contact', true, null, null, false, $ct->id_shop),
                            'id_customer_thread='.(int)$ct->id.'&token='.$ct->token
                        ),

You can try changing the & there.

[SandroR1]

Hi Rocky,

 

Thanks for the help, but unfortunately this does not solve the problem.

 

Thanks anyway.

 

Hi.

 

--

 

Sandro

[Abr87]

Hi all,

I have the same problem. 

Unfortunately I couldn't find any solution for fixing this. Did you find any solution?

I am using version 1.7.5 .1

Edited April 2, 2019 by Abr87 (see edit history)

[Webmaster - Ruman]

Could anyone solve this problem? I am having the same problem with version 1.7.6.5