hessian Posted February 24, 2015 Share Posted February 24, 2015 Hi, new to Forum (first post) Just upgraded to latest version of Prestashop and HTML editor is not appearing, is this a common issue, has anyone got a solution? Many thanks Link to comment Share on other sites More sharing options...
NemoPS Posted February 25, 2015 Share Posted February 25, 2015 Welcome to the forums!Try inspecting the site with a debug console (f12 on chrome or IE, same on firefox but you need firebug). Then look for any red mark on the console and click on it. It might just be a javascript issue Link to comment Share on other sites More sharing options...
vdwmodels Posted February 26, 2015 Share Posted February 26, 2015 got the same problem. Link to comment Share on other sites More sharing options...
hessian Posted February 26, 2015 Author Share Posted February 26, 2015 I have had a few issues with latest version of PS so have reluctantly reverted back to 1.5 Link to comment Share on other sites More sharing options...
cerovic Posted February 28, 2015 Share Posted February 28, 2015 try to download PS 1.6 version, axactly same you upgraded to. Then copy TinyMCE form new instalation to you. It is located in /js/ folder. Link to comment Share on other sites More sharing options...
NemoPS Posted March 2, 2015 Share Posted March 2, 2015 Did any of you, having problems, try checking the debug console? Link to comment Share on other sites More sharing options...
facethefuture Posted March 2, 2015 Share Posted March 2, 2015 This has stopped working for me too. Worked fine on Friday when I updated. However, I have tried it in different browsers and only seems to be an issue in Firefox (which has just updated), worked fine in chrome so could be the browser that's the issue? Link to comment Share on other sites More sharing options...
facethefuture Posted March 2, 2015 Share Posted March 2, 2015 This has solved it in firefox for me, click the refresh firefox button at the link below and it's working now https://www.mozilla.org/en-US/firefox/new/ Link to comment Share on other sites More sharing options...
mecreativa Posted March 4, 2015 Share Posted March 4, 2015 I have the same problem too. I have tried f12 on Chrome and this is the result: Uncaught TypeError: Cannot read property 'get' of undefined 2 Failed to load resource: net::ERR_CACHE_MISS I don't know what to do and need to solve this issue soon, I'm thinking about downgrading to 1.6.0.9 Link to comment Share on other sites More sharing options...
Prestafan1234 Posted April 10, 2015 Share Posted April 10, 2015 (edited) I have the same issue on a shop that I have just upgraded for a customer. The shop was upgraded from 1.4.8.3 to 1.6.0.14 with no errors. On product pages and CMS pages in Back Office the tinyMCE editor is missing. I have checked in Firefox, IE and Chrome (cleared all cache etc.). I found one solution that said that the .htaccess file in /img/cms should be deleted and this would solve the problem. It didn't. I have also uploaded the library tiny_mce from the original Prestashop files, that didn't help either Chrome gives this error: Navigated to http://xxx.dk/admin123/index.php?controller=AdminProducts&token=0359fbcece6652f5e6336c121d48610emodernizr.min.js:4 Resource interpreted as Image but transferred with MIME type application/javascript: "http://xxx.dk/admin123/themes/default/js/vendor/enquire.min.js".modernizr.min.js:4 imodernizr.min.js:4 jmodernizr.min.js:4 gmodernizr.min.js:4 Bmodernizr.min.js:4 Modernizr.loadmodernizr-loads.js:1 (anonymous function)modernizr.min.js:4 Resource interpreted as Image but transferred with MIME type application/javascript: "http://xxx.dk/admin123/themes/default/js/admin-theme.js".Navigated to http://xxx.dk/admin123/index.php?controller=AdminProducts&id_product=13&updateproduct&token=0359fbcece6652f5e6336c121d48610ejquery-1.11.0.min.js:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/.modernizr.min.js:4 Resource interpreted as Image but transferred with MIME type application/javascript: "http://xxx.dk/admin123/themes/default/js/vendor/enquire.min.js".modernizr.min.js:4 Resource interpreted as Image but transferred with MIME type application/javascript: "http://xxx.dk/admin123/themes/default/js/admin-theme.js". So now I am stuck. Hope someone has some input as it does not seem the original posters in this thread manage to get it solved? Edited April 10, 2015 by Prestafan1234 (see edit history) Link to comment Share on other sites More sharing options...
Prestafan1234 Posted April 13, 2015 Share Posted April 13, 2015 (edited) Still hoping someone has some input to this - seems it is definitely a bug in the upgrading process? SOLVED: It turned out to be a module that was causing a conflict and not allowing the js to be loaded for the editor. Edited April 14, 2015 by Prestafan1234 (see edit history) 2 Link to comment Share on other sites More sharing options...
anndemeyer Posted December 5, 2015 Share Posted December 5, 2015 I have the same issue on a shop I upgraded from 1.5 to 1.6.1.2 The editor is not showing in CMS and products. I have also tried copiing the tiny_mce folder from the original Prestashop files, that didn't help. in Chrome console I see the following error: Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/. jquery-1.11.0.min.js:4 Any idea how to solve this issue Link to comment Share on other sites More sharing options...
Guest Posted December 5, 2015 Share Posted December 5, 2015 I have this issue quite regularly for some reason. I usually have to upload the controllers folder again to get it to work Link to comment Share on other sites More sharing options...
lovemyseo Posted March 7, 2017 Share Posted March 7, 2017 Welcome to the forums! Try inspecting the site with a debug console (f12 on chrome or IE, same on firefox but you need firebug). Then look for any red mark on the console and click on it. It might just be a javascript issue I found this error in chrome Uncaught ReferenceError: tinyMCE is not defined at tinySetup (tinymce.inc.js:52) at HTMLDocument.<anonymous> (tinymce.inc.js:57) at j (jquery-1.11.0.min.js:2) at Object.fireWith [as resolveWith] (jquery-1.11.0.min.js:2) at Function.ready (jquery-1.11.0.min.js:2) at HTMLDocument.K (jquery-1.11.0.min.js:2) In firefox its loading fine Link to comment Share on other sites More sharing options...
NemoPS Posted March 7, 2017 Share Posted March 7, 2017 Very strange, can you see if the tinymce files are being included? Link to comment Share on other sites More sharing options...
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