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Add missing products to index cuases internal server error 500


Kvesal

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I've recently upgraded my eshop from 1.5 to the latest version 1.6. When I try to rebuild my search index not all from my 4500 products get indexed and when I click on "Add missing products to index" I get an internal server error 500. Can someone hlep me please?

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I have the same problem. Building entire index doesn't work as well. htaccess file is OK, must be a bug of 1.6.11 (issues started with 1.6.8 where log in didn't work, that was fixed with 1.6.11 but new problems occur). Changing rights of the file didn't help.

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I have the same problem. Building entire index doesn't work as well. htaccess file is OK, must be a bug of 1.6.11 (issues started with 1.6.8 where log in didn't work, that was fixed with 1.6.11 but new problems occur). Changing rights of the file didn't help.

 

 

I found a "solution": Downgrade to 1.6.8 or earlier and index then. After that process you cabn upgrade. Note: That you can't index then again...

 

Hi, thank you for your reply. Earlier I found similar topic that was solved by rexindexing the products offline via eMagicOne Prestashop Manager, however this I cannot take as a real solution of the problem we are having. So at this moment I don't want to lable this as "solved".

 

Yes, I have exactly the same symptom you are decribing, I even tried to disable the friendly URLs and turn off the .htaccess on the server, but I till got the same error. And no error log or error message available.

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  • 1 month later...

Does anyone know what/how to change in the database such that the new search works, after changing the /classes/search.php (as shown here https://github.com/PrestaShop/PrestaShop/pull/2649/files#diff-4d2b8c521b121179fd17f512b9ffaebc) it works in the BO but not on the website.

So you can add the products to your index and then change back to have the search work ...

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  • 3 weeks later...
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Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

 

How to resolve this error. This problem occuring while clicking on the Add Missing Products to the index and Re-build the entire index (Preferences > Search).

 I am using Prestashop version 1.5.6 Not upgrade to latest version. In my front page, I search the product. It getting the error "No results were found for your search "638-5100".

How to resolve my problem, Please help me,

Edited by kirubanidhi (see edit history)
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